Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe quote and insurance "paperwork" was easy to understand, read and respond to. Our packer, Issy, was very friendly, careful with our belongings and professional. The loading crew were also excellent to deal with and the truck driver, Mike, handled our tricky driveways with (what appeared to be) relative ease. Loading and unloading of the truck was very smooth and a lot of care was taken so that no damage occurred at all. The added complication of working/moving at Covid level 3 was made an easy process by Conroy's staff doing their upmost to complete our move in a very timely manner. Thank you all for making this move a smooth transition from one island to another.
Only thing is communication. there was no call to say the furniture was being dropped off to the Christchurch store and arrived at a really bad time
Please thank the team from me. I thought I had culled a lot of stuff over the past couple of years. But, boy was there a lot of stuff for them to pack and move.
Now I just have to unpack and find homes for it all. Regards Debra
Feel your communication process is excellent. Clear information showing us the progress of the items.
Found everything to be good thank you
I am so grateful to you guys and the service that we were provided. From the very first contact with Lee in Perth, through to the last of our stuff arriving, the communication has been excellent, customer service second to none and patience outstanding (especially the poor guys in Perth!). I was expecting a bit of time delay in receiving our stuff anyway but with the lockdown I knew that would be extended however Susan kept me in the loop along the way and I was so happy with that. Overall there is not one thing I could complain about at all. We went with Conroys because you are kiwi owned and more importantly to me, from Napier lol (my home town). And also because I had whanau use your service who recommended you. Thank you thank you thank you!!!
Very professional and no issues in transportation or signs of any damage. Brilliant work.
Please thank our two delivery guys, they were great. Packing ok except for only fair consultation, spaces not optimised and therefore we paid for at least half a cubic metre unnecessarily.
The team who uplifted our house were excellent. Happy to accommodate requests, took care to ensure all of the fragile items were wrapped well to reduce the chance of damage, really friendly and respectful of the house. The person packing the truck was a tetris champion :-) with no gap left, we still had a third of a container left. Great job. The team who unloaded were again friendly and professional and unloaded all of the items quickly, placing them where we wanted them and moving some items they had already placed to ensure we had the items in the correct area. GReat job by everyone thanks.