Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersOur Real Estate Agent - Joanne Buxton from Harcourts was here to take final photos of the views from our home etc and video of the removal truck leaving. She did a nice advertising blurb for them as the truck moved away and also spoke of being able to get boxes and paper etc for packing. She was going to be putting that on Harcourts / Facebook and also her Instagram account.
Being able to collect boxes and wrapping paper was excellent - then it all goes back when finished. Really helpful - we've been telling others already just how efficiently the move went !
Although the people are nice, they company left items behind ie BBQ Table, mircrowave, and when i received the mircrowave it was damaged. A table with a glass top was received with the glass top well wrapped but the wooden table top was badly scratched Although items under insurance, the table is not replaceable as it was crafted by family members (both cabinet makers) many years ago. It was the trucker delivery man that first noticed it before we assisted him with carrying it from off the truck. We have used removal comanies before from being posted around NZ, with our jobs, so know what to expect. Just because customers insure their property for the removal, doesnt mean less care should be taken with their property. I was a bit dissapointed. However, with the boxed goods, they wrapped things really well to ensure things like crockery etc were not broken. The table top should have had a protective cover over it when inside the truck for removal.
hey
Totally satisfied with Conroys. A smooth experience from start to finish.
All the staff were excellent including quoting, admin and removal teams at both ends.
I had a very efficient & prompt service with you. There was a wee problem but was fixed in no time. Very happy with your services
Your staff bent over backwards in Christchurch to help fantastic service with goods arriving safely thankyou.
Absolutely fantastic from the start
We were expecting delivery 8.30am but when I phoned about 9.30 I was advised the truck was coming up from Napier and would arrive early afternoon which it did. This was not a major problem but could have been avoided with better communication within Conroy's then to us.
The entire process was great and easy.
The Conroy staff in Napier was very good and they made teh onboarding process so easy and smooth.
The Conroy staff members that did our move in Gisborne was very friendly and excellent.
The Conroy staff members (Chris and team) that did our unloading in Tauranga are young, fit, healthy and they made the unloading task looked so easy and they were exceptionally quick.
Conroy will be my first choice in future for moves.
Pickup and packing with the napier branch was fantastic. Delivery from the Christchurch branch was the complete opposite. I had to phone multiple times on the scheduled day of delivery to see if it was still happening and was told there was scheduled delivery of my stuff for that day??? When they did finally deliver they somehow lost an office chair that was part of the delivery. I would definitely recommend if only dealing with the napier branch but will avoid christchurch branch moving forward.