Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat friendly movers, fast and effecient. Nothing damaged. On time.
1. I'm pleased that Conroy gives the quote for the service fast.
2. I'm pleased that the service cost is competitive as compared to other removal services.
3. I'm pleased that the work flow is efficient, the workers are strong and helpful.
4. I'm not happy with the packing. I self-packed my stuff. I also explained to the workers which items should be handled with care. In my case, I have a few instruments (guitars), and a new beehive. When they arrived at my new house, I realised that they put the guitars in a big and tall carton together with many other hardware stuff like table/chair parts, luckily all my instruments were protected by the bags so they had no damage. But still that's not the way to handle instruments. Unfortunately, my electric piano had a chip in the middle, which is obvious. My beehive was handled in the same way, and it was seriously damaged. A metal sheet was distorted and fell off.
5. I'm very disappointed that the cooktop (glass) of my stand oven top was totally broken. It was seriously damaged. One leg of a wooden table was broken. One leg of the fridge was broken and now it can't stand in balance.
Conroy Removals were a dream to deal with from start to finish. We moved from a place with very difficult access and the movers were great, really nice guys and they did a great job.
I would have no problem recommending Conroys, service was brilliant and the price was really competitive.
Friendly helpful staff.
Staff throughout move were without exception helpful and efficient. Communication particularly in the present situation was faultless. Nothing was damaged or broken.
Excellent service, easy to communicate with, and always replied back to our queries. Quick careful loading service and delivery of our property. Definitely use again if we needed this service again.
Your removalists arrived on time and were most cordial and pleasant to deal with.
The customer service provided by Mary-Anne Fernandes was great. We tried to move from Tuakau (Auckland Area Level 3) to Te Kauwhata (Level 2) and it was uncertain if we were even allowed to move. Mary-Anne was very understanding and supportive even though we had to change around days as well as the size of the load. I felt supported all the way through. The moving crews were also great. We had the pick up and drop off on different days due to the size of the load. Both moving crews were very professional and very helpful. Concidering our stressful time not knowing if we could move or not we felt in safe hands with Conroy and we will recommend you any time.
We have moved with Conroys many times over the years, in fact we have used no-one else. We are totally satisfied with your services. Thank you
We moved two lots of household goods to New Zealand with Conroys. One shipment came from Vietnam and the other from South Australia. The household shipment from Australia arrived in perfect condition. The packing was excellent and the coordination from collection at a storage facility to final delivery in New Zealand was seamless. However, our shipment from Vietnam arrived mouldy, wet and damaged. We were pleased with the initial packing from our apartment in Saigon but the boxes had clearly been left on the dock and not properly protected during transit. Most clothing had to be thrown out because of mould and precious items from our travels were water damaged. While the service from Lyttelton to delivery address was great and the delivery guys excellent, Conroys need to enusre all their worldwide partners understand the expectations customers have, no matter where they move from.