Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI was having the bill paid by a third party but day to day comms needed to be with me. This was very hard and invoices kept coming to me despite asking for the payment comms to go to X, and the operational (eg delivery time etc) to go to me. This was time consuming and annoying because it kept happening.
But pick up and delivery - flawless, really good.
It was just the comms side of the money versus operational that was clunky and annoying. I see the email for this feedback I got was addressed to "X". X is the third party. The feedback email went to my address, not X's). For some reason your systems don't seem to be able to deal with something that I'd think would be very common and quite simple - one contact for billing, another for delivery.
Hi. I am missing an item. I sent an email about this on Thursday but have not heard back from anyone. Can someone please contact me to discuss this further.
Feedback on the NZ guys who unloaded my furniture - they were absolutely a great bunch to work with. Very friendly and accommodating. Couldn't fault them.
Only one mishap so far, unpacked my bed but could not find the screws for the bed frame. They were not packed with the bed or nothing attached to frames. Not sure whether they may have been packed in a different box. I did have to go out and buy more screws. And a couple of boxes from downstairs did not match up with the inventory list.
Excellent service. I was shipping very personal items and felt I was in good hands the whole time. Barely a scratch on the boxes.
Conroy Removals were 100% professional, reliable and very helpful and I wouldn't hesitate recommending them to anyone looking for removalists!!!!! They went out of their way to ensure everything was where and how I wanted it, perfect.
Overall good service. Pick up truck was almost sent to Porirua instead of Hastings where I was calling from! (I rang the Napier office)
I moved withing a week from Brisbane to Otaki NZ, it was rushed and unorganised(i was unorganised)
I called Rhonda and wow, her service was amazing!! I was emailing and calling as i was packing, adding boxes and items and she was outstanding with keeping me on track and making everything...soooo...dammmm....easy.
My gear got to nz and i was updated every couple of days where it was and what was happening.
The shipment was delivered and my rower was missing, i fired off an email and the next morning i was advised it would be delivered the next day and all my packing rubbish would be removed - thank you so much for awesome service.
I would just like to really thank Mike and Quentin from the Poirirua branch. They had a difficult job getting my furniture in but they tried their very best. Just have one more couch to get in, but know they willbe back
We were very happy with the service provided by Conroys for our recent relocation from Hawkes Bay to Paeroa - especially as it was under a mix of Level 3 and Level 2 Covid restrictions!
All the guys that came to the house over the two days were very friendly and did an amazing job they were all very professional. I would highly recommend this moving company.