Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe teams that I dealt with were absolutely amazing. From the moment I requested the quote, until my stuff was delivered to my new home, I feel that I was treated like a valued customer! Even throughout a pandemic, the level of service made the cost of the move worthwhile.
We are grateful for the two staffs's help. They carried our heavy boxers and walked one stair up, a demanding job.
The service was fantastic, from the ladies making the bookings to the 2 guys Steve and Josh who came from Cromwell to help me move.
I was on my own and they were so helpful and accommodating.
Could not recommend them more.
The packers were so backed up they were going fast and banged walls which I had to get plastered and fixed .and dripped something on the carpet which I had to get cleaned.I asked for everything in my apartment to be packed they didn't double check and left bits behind.I asked especially for the shelves in the sitting room to be unscrewed so they had the gear to do so and they left them behind.
No response after receiving first quote. After that prompt replies once calling the local branch and subsequently very goid and prompt replies Vanessa Smith.
The Collection Team left an item behind (large drawer unit in my office) that I actually specifically mentioned three times to them and I had shown the person who came to quote. I then had to arrange my dad to collect because I had to hand keys back to landlord. When out of lockdown he'll now have to drive it down himself. On delivery I was told a full length mirror was smashed - not end of world given it cost $20 but still a mirror I'll need to replace. However worse was the damage to the concrete table. I didn't notice till yesterday that a piece about the size of a fist was dangling from the corner and at touch fell off. This damage was not there prior to collection and the table is effectively ruined. Not sure if this occurred on collection or transport or delivery. The delivery drivers were however polite.
The team were amazing. Everything was extremely well packed and wrapped. Arrived with no breakages. The movers were friendly and efficient.
Excellent service, we couldn't fault the removal team who worked efficiently and hard and the price was fair and reasonable.
The guys picking up my furniture in Tauranga and those unloading in Wellington gave excellent service being both courteous and helpful.