Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat service at very good price. Excellent communication leading up to the mover. Very friendly team of movers worked enthusiastically loading and unloading. Great customer relations - the movers treated us as the bosses, complying with any request we made.
This was way more expensive than I thought it would be - for starters they said they brought the wrong truck (my old house was on the hill) so this took more time as they had to take everything down the driveway by hand. One of the guys was WAY too chatty - that took up loads of time as well. I could barely stop him from talking. I'm all for a nice chat but this was way overboard. Nice guys, too much chat from one.
Excellent move on a hot day with the team deciding to move everything manually rather than load up the truck for such a short distance. It was a complex move given the flights of stairs at both ends, but the movers remained very positive despite the hard work.
Started well, team turned up early polite goods sorts. Went down hill when they saw how many steps up to the house. They broke 3 legs off two couches.
Can't fault the team we had to help with the move. From the moment they arrived everything went seamlessly. It was a pleasant and stress free experience. Highly recommend!
Friendly crew arrived on time and unloaded quickly and efficiently. The goods had all been carefully wrapped and packed.
Excellent service, thank you to the Conroys team!
Friendly efficient team arrived at our place and did a great job.
Some minor damage - Lamp shade squashed, glory box had paint damage, small dents in dining table, matress protector ripped and plastic protective covering ripped on all three matresses. They looked like they had been pushed along the floor instead of been carried. Laundry basket squashed. Some itemswere not repacked after they were inspected, our BBQ was a good example we parts were scattered andf looseeven the guys who made the delivery were disspaointed for us as pieces were falling out as they were un;loading. I found this very unprofessional.
The inventory list was not comprehensive, MPI had problems finding items I had declared, these items should have been clearly marked on all documents and packing boxes as I informed the packers in AUS. I was called a number of times by Conroys NZ, they did not seem to understand that I did not do the packing, I suggested they contact there counterparts in AUS. I informed my contact in AUS of the issues I was having and found out latter that others were having issues as well.
Had to call twice to have the rubbish picked up and disposed.
Nice staff- very respectful, polite- helpful and handled all items with care.Well done !!!