Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery nice and friendly
5 stars!
Excellent service.
2 stars
Sadly, some items were broken due to lack of care when packing (items placed on top of hierloom furniture), and other items arrived in very poor condition, such as the fridge and freezer that had been stored closed so arrived full of mould. Other items are missing. We understood items would documented but many were not recorded and some of those that were are not legible.
Happy with the service
Russell and the guys worked hard in moving my house lot from Tauranga to Auckland. They were punctual, and careful in the loading and unloading of my possessions. I was happy with the service provided, thank you.
Would definitely recommend
Great team! Got there on time, got everything thing moved really fast! Would definitely recommend and use again! The price was good too! Thanks heaps team!
Great service
Everything went smoothly. We had to wait a while before we could access the property but the guys were understanding and went with the flow. Great service.
1 Star Rating
A number of items were damaged or broken due to rough handling
Customer service was excellent
Customer service was excellent all the way through from booking service, packing was well done in 35d heat in Australia. Shipment arrived when Conroy's said it would but clearance was held up with Customs as it was Xmas / New year holiday season so that caused delay for delivery and I had great Conroy kiwi boys to pack and unpack at this end. They were all very helpful.
thanks Judy od
Very pleased
Good service right from the beginning to uplifting, cargo arrived as advised within 5 weeks, despite Xmas holidays. Very pleased. Although all cargo arrived on time, some boxes were damaged ( bent, torn) resulting in stains on some of our premium clothes, not sure how they got stained?
A good experience
Overall a good experience. Communication in NZ was average. Generally only email or text. Even when I phoned up to ask a question I was directed to the website. Communication in Aus was second to none. Great communication at every turn.
I highly recommend Conroy Removals
My consignment are collected, transported and delivered timely with well-communicated. My stuff are handled by their trained operation team with extreme care and protection when arriving at their Auckland Depot from Overseas. They keep my goods in perfect and secure condition. Also, polite and friendly operation team are noted. I highly recommend Conroy Removals because it is an experienced and professional house moving company.
Thanks for Conroy
The guys were very nice and friendly and arrived early. The only feedback I would give is that the sack barrows had no padding. Furniture was scraping against the bare metal. The sack barrow needs to be carpeted or padded. My bed was badly scratched and the TV cabinet has had the enamel scraped off one side from being hoisted onto the bare metal of the sack barrow frame. I can't be bothered doing the paper work to put in a claim. I just wanted you to know that the blankets need to go on top of the furniture items BEFORE they are put onto the sack barrow, not just once inside the truck. Many thanks.