Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood service
Nice people on both sides of the ditch and good communication, makes for good service and experience.
The pack was superb - hats off to the girls. The pickup and storage was exactly as it ought to have been - efficient and handled with style. The delivery was not. The unpackers blamed the packers for placement - and there were a few breakages and bruises. The delivery people were OK - but one refused to accept that fragile meant fragile - and couldn't care less. When we complained to him - and to admin - it only got worse. Things were delivered - but there was a bad taste in the mouth. Conroys were let down by their delivery staff.
Thanks
Thanks to the guys who quickly & competently moved us on a wet day & to an annoying location ( apartment with lifts). Nothing seemed to be a problem.
Excellent
Conroy's made the move very stress free, they communicated well before the moves to confirm times and were very punctual both times. They were careful with the moves and packing, nothing broken or damaged. The team moving us from storage to our home went above and beyond with getting our fridge inside. Summary, efficient, careful, communicates well, excellent moving teams we can't speak highly enough of them
Phenomenal
Our moving team, Raukawa, Izzy and Zion were just PHENOMENAL! They arrived early, were keen and enthusiastic and nothing was a problem for them. They truly looked after us and our belongings and our neighbours were floored by their efforts. The date was Sat 20 July and Wellington had the worst weather. It was raining, it was cold and it was miserable. But nothing was a problem to these boys.
My advice would be to pack your things so all they have to do is grab and load. If you can help them carry things to and from the truck and are happy to take their direction, that's going to help you heaps too. And finally, it costs nothing to be kind, so offer them a drink (they like orange juice and coca cola) and if you can, offer them a kai too. I had a slow cooker dish of creme of chicken and vegetable cassorole with hot steamed rice, and freshly baked bread. Though they didn't eat much (as they said working on a full tummy slows them down) they apprecaited the hospitality and warmth on a cold day of work. These lads are the BEST!
The guys (William and William) were great
I have used your company a few times now and this recent move was the first time I was dissatisfied. The guys didn't introduce themselves, one in particular was careless and unmotivated. I had numerous things damaged or just broken (again this has never happened before). I watched boxes labeled fragile do not stack be stacked. I watched boxes fall off the trolley then hear broken glass, my sons chest of draws were massively damaged not scratched actual chunks taken out. They also left items at the removal property. All other aspects of the business is good but these particular guys were not good and let the company down in my opinion.
Great service.