Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEntire house contents loaded into container on friday and delivered to new house on monday by Conroy's boys ( no heavy lifting on our part )
Pleased with no damage to anything major - especially as we decided not to insure the goods in transit - as we felt this was very expensive - NOT Conroy's insurance but outsourced
Found the communication between back office team had a number of errors including incorrect delivery address and not including confirmed services such as storgae. furniture was damaged which showed very little duty of care taken. well below expectations for a moving company.
Everyone I have dealt with at Conroy has been helpful, friendly and efficient and nothing is ever a problem and all my goods have been well packed and transported. Well Done & thanks
Professional, quality and friendly service
Great job done. Delivery was outside promised times but, given Covid lockdown conditions, understandable. Booking system was easy to use.
Sales process to confirm move requirements did not meet our expectations. When we made an appointment to obtain a quote we expressed very clearly that we required our goods to be packed. When the survey was done we were told that packers weren't available to assist with our move the following week. We were very unhappy as we had no time to seek other help and were forced to do the job ourselves. We also then had further miscommunications about what packing materials were provided by Conroys.
We were however very happy with the actual move and found the move team good to work with and very efficient.
The guys came introduced themselves, were extremely friendly but efficient. Got on with the job, careful with our furniture, my husband and myself were very impressed.
When the removal men arrived, they were surprised to find that there was a piano to be moved, even though I'd specifically explained to the office staff that this would need moving. They had not been told there was a piano. This reflects poor communication and although it didn't affect the move, a delay was incurred whilst two other piano movers arrived. During the piano move, it suffered scrapes and gouges which was disappointing. All the stairs it was moved down suffered damage which I mentioned to the estate agent before the new owners moved in.
Two great guys with a good sense of humor, very cooperative and did a great job. Yes would use Conroy again and there's another shift planned by our younger daughter and family in the New Year.
Great service, Auckland to Dunedin with lockdowns and restrictions. We had a full storage unit moved with care and delivered on the day arranged The removal guys put the heavy furniture and applianes in the right places and were very helpful. Highly recommend, thanks Conroy.