Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHaved moved several times now, with this being the first time i've used Conroy's Movers. Packers arrived on time, were friendly and did a great job. Very professional with another crew arriving later in thye day for pick up. Pleased with the service and would recommend to anyone.
The guys who came were super efficient and friendly. Great all around interactions with them. Quite a few of our items ended up damaged throughout the move process however so I wouldn't recommend this company for people who need everything to arrive in pristine condition.
only thing i would suggest is to update text the people at destination likely time of delivery
Great team. All the staff is effective, professional and friendly. One item was missing, but they helped me find it soon. Will recommend to my friends.
Very friendly guy who moved quickly and got the job done with no incidents!
Have only unpacked half our boxes so far (3 days since boxes delivered). Found a broken ornament and a broken glass dish. So sad but probably not bad either.
The shift itself was great - good and pleasant people who worked hard. However this experience with Conroys was marred by not receiving adequate notice of the shift start time. By 4pm on the day before I had not been advised of the start time. Phone contact led to 'leave a message' on three succesive calls. I needed to know the start time for organising my own life and therefore drove to the Porirua office to find it out. I mentioned the discoutesy of inadequate advice of start time to the driver. After the shift a supervisor contacted me and he was totally unapologetic about the late advice and my having to go to the office- I am a busy man he said, I would have phoned you at 5 pm. This did not seem a very customer focussed response or to take any account of the fact that customers need to know in good time whether they will be shifted in the morning or the afternoon - 5 pm the day before is not good enough. PS. I was organising the shift for your 90 year old customer.
Second time using Conroys. Movers were fast and nothing was too much of hassle for them. All of the items were taken care of an arrived undamaged. Highly recommend.
The reasons I have put no on two of the questions is there was damage to 3 of our items and also was not able to fit all our furniture into the truck and we needed to use a trailer as well there was no household items such as kitchen boxes etc and no personal items to go on the truck, therefore was disappointed that we had to make the additional trip usng a trailer which Cliff loaded and unloaded himself. We don't think that yhe truck was big enough in the first place. The guys were very pleasant and obliging to deal with and have no complaints there.
The staff worked very hard and were a delight to deal with.