Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat company to deal with quick responses, efficient service and the moving crew were friendly and very hard workers
We had great service from the Porirua crew. We had the same driver for pick up and delivery, he was excellent. It was also great value for money.
The staff were just great. It was a terrible day when they were packing and the next day moving to the Wairarapa was held up due to the legal handover. The guys were so patient and helpful both days.
Hi there, I was intending to write even before I was sent this feedback form. I had an excellent experience with Conroy. We organised our move last minute, it was very stressful, and the woman who first set up our video walk through and account was so reassuringly efficient. Everyone I spoke to was helpful and polite, and we had absolutely no issues. The people that packed up our house were fantastic - even going away to sit in the car for half an hour when we hadn't managed to get our toddler out the door. You provide an excellent service, way ahead of our experience moving from Australia back to NZ only a few months ago (with a different company). I was ready to recommend Conroy far and wide, that was until the Conroy unpackers arrived in Papanui and told us that of the 3 of them, only one of them had just his first covid vaccination (and only the day before, I believe). The other two were completely unvaccinated. If you are sending people into homes, they need to be double vaccinated. We won't be using Conroy again or recommending you guys until you could reassure us that you are not sending unvaccinated workers into homes where they may come into contact with unvaccinated children (like ours), or the medically vulnerable. I hope you consider your responsibility to the community and make some changes, as you clearly have an otherwise great company.
I didn't like the price being changed, but the service was good
Little or No care with packaging, items broken due to insufficient packaging, no follow up when left messages
Honestly could not be happier. We expected the process to be a lot more stressful and costly but were pleasantly surprised. From uplift to drop off we had our things within 5wks. Every single employee we dealt with were professional, friendly and efficient. Highly recommend and will definitely use again!
Communication for pick up was terrible. TV was all smashed. Coffee table is ruined. Dining table has massive dent in it. all in all piss poor quality and will never recommend your company to anyone. Only good part was good communcation around drop off time/day
We are an elderly couple with a lifetime of of stuff. Your packers & unpackers were extremely patient and thoughtful & took the utmost care of our belongings. Though there was a hitch at the delivery end they remained calm & goodhumoured & made sure we were satisfied with their placing of everything. A grand job done by a great company. Thank you Conroys. Sandra Cowen and John Stewart
The pickup / delivery guys were great, really friendly and efficient
Would have been good to get a receipt automaticaly after paying
Excellent service and communication at every stage.
At this point the goods have not all been delivered. The Te were two lots - the Christchurch goods have arrived but the Wanaka goods are still sitting in Christchurch according to Olive Raj. It would be very good to get some communication about this please. Otherwise, your service is great! Thank you.