Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFriendly, fast and accommodating of the few extras for collection that I wasn't aware of, thank you
We have used conroys before just 6 months ago and we're happy with the service we received. However, this time, we were left bitterly disappointed. The move with slightly less to move than last time took twice as long and therefore cost us twice as much with similar access and distance between houses as last time. And we also had irreparable damage to a $2500 electronic item that was well wrapped by the removal guys but obviously too tightly tied in to the truck as it cracked the frame.
Considering the circumstances of moving during a pandemic we think Conroy's done an amazing job. Communication was great and everything arrived intact.
Whilst I appreciated the quick turn around I felt like I was always chasing for information. It would have been really helpful to be sent a guide as to what to pack/leave/prepare when you are staying in your house right up to moving date.
I was suprised (especially given Covid) that the packers were not wearing gloves, especially when packing our kitchen and bathroom items. No masks or sanitiser was used either. On packing days rather than moving days I think the packers should have 'inside shoes' to wear or covers for their shoes when not going in and out of the house all the time.
The standard of packing was overall done very well and we only had damage to one piece of furniture.
Could fault the service at all
Great prompt service, awesome team