Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIt was very difficult to arrange the initial quote and get through to customer service. When I rang back to confirm the quote I was told my account had been deleted. The movers came hours after they had initially said they would be arriving and were rude and unprofessional over the phone. My flatmate had to cancel her plans because they were late, and there was no recognition or apology for this. I also didn't receive a confirmation email until I emailed the company once again.
Good all round service thank you
Hello The Conroys, We've done a lot of shifts, It was a credit to your company from packing to arrival, well not arrived yet we're stuck with covid bothers but Im sure the amazing service will continue. Regards Paul and Jonette Steiner
Thank you for making our move so seamless
Excellent service at a difficult time close to the Christmas break and shipping cancellations due to bad weather. They were good at communicating and the delivery was very smooth thank you to the team at Conroy we are very pleased!
Great team in Nelson three and a half years ago and the same applies to the team who unloaded our second container on Thursday.
Company excellent to deal with during storage time.
Thank you
Very Helpful admin and driver
Customer Service has been good. So was the ongoing communications. However, we have a few items from our food containers missing and more importantly, goods damaged. I have sent an email to Susan West in NZ and Salih Yalmin in Australia to take this up for a claim.
The guys were punctual, treated our home & furniture with care. They are good ambassadors for your company.
Have used Conroys for my last three moves, always a prompt and efficient service including communication with office staff which is always a pleasure. Will continue to use Conroys in future.
The only query I have is regarding my moving trolley, which the guys who did the pick up used to load our gear as they didn't have one and then it wasn't delivered at the other end. Hoping to get this back as soon as possible. Thank you Conroys.
We found Scott very personable and understanding when he gave us a firm quote. MaryAnne was extremely friendly, helpful and understanding. And Taylor and his team we fast, friendly and hardworking. We had fantastic move with Conroy and they made the whole experience smooth and less daunting than moving usually is. Thanks!