Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersA great team!
Amazing to deal with
The team from start to finish were amazing to deal with! They had great communication, even with all of the questions I had! I loved the updates from them as well and they treated our belongings with care!
4 Stars
The truck was supposed to be here at 9am but didn't arrive until 11am. I was phoned about the delay, which was fine saying it would be about half an hour late. I then phoned at 10.45am to see where they were. They had just left the depot to come to me. I was then told they had a delivery at Havelock North that took longer than expected.
The service was great
The service was great. Will who came to deliver my shipment was amazing! He was friendly and very professional. Thanks team.
Will use again for sure!
Top service as always, with the a great team of lads who completed our move. So friendly and helpful, nothing is ever a problem! Will use again for sure!
3 Star Review
Willing to go the extra mile
The three-member Conroy's crew were excellent, cheerful and willing to go the extra mile so that the whole process was as smooth as possible. They are all to be commended on their attitude and uncomplaining efficiency. Thanks Conroy's for making a stressful day as stress free as possible.
1 Star Rating
Arrived late for pickup. Had to leave them to load belongings without my supervision. Pull my mother's dressing table apart.
Arrived late again for drop off. Two men doing job good. Took 15 minutes to reverse huge van up drive. A third player arrived, not in uniform but taking phone calls for Conroy. He just wasted time non-stop talking to working men. Came to stop several times. He didn't do much but what he did do was of no help, just ended up being told time was running out so everything was just unload and boxes everywhere. Couldn't get into kitchen. This third man was rude. I asked him to at least connect washing machine and he said he didn't have glasses, tossed cords at me and told me to do it.
I have had hand surgery and not meant to use hand. I spent all my time trying to move stuff to make room. So couldn't be in two places if at truck saying which room to put stuff, then go inside and it's everywhere.
The young man was wonderful and as helpful as he could be. The van was impractical. It didn't have a lift at back so they had to really just lower and drop things like fridge.
The worst moving experience I've ever had and I've moved a lot. First time with Conroy and last.
Lots of broken bits and pieces. Very little care taken with my belongings.
Great communication and service
Great communication and service at both ends.
Good communication and efficient service
First time using movers. Very happy customer. The team were accommodating. I was weary of not having my lounge suite fit due to a narrow entrance but they were very helpful, placing everything where needed. Good communication and efficient service. Much appreciated. Thank you.
Kind and understanding professionals
Great service. Very kind and understanding professionals as we moved from NZ in hard circumstances. Everything has been done to ease the move. Greatly appreciated. Thank you.
Worked steadily and cheerfully
Arrived on time. Worked steadily and cheerfully even though the weather was damp. Great team. Thank you.
Very impressed with the communication. A great team who worked efficiently and were very obliging.