Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI have been quite happy with your services. Also when we arrived in 2018 from the Netherlands.
The only thing that made it sometimes confusing was a lack of accuracy in communicating.
From Nathan ( and Brooke in the Office )to the packing crew in HB through to the boys in Christchurch...this was an easy move.
Thanks for fantastic service, well done .
David and Sarah
Thanks Conroy for another great moving experience! Even our plants survived :))
Hi there, just a couple of things for you to consider
We aranged for a 1000am collection from my home via your ops centre the day prior. However, the truck arrived at 0900, and asked where I was ? A missconnect there. Understandable, but nevertheless, i then had to travel to the home to open up for the uplift as I was across town.
The uplift went well, everything was in the garage , all boxed by me, and easliy loaded onto the truck by the guys. Only 7 items upstairs to bring down.
all done in just over two hours.
I had aksed for the drop off to be an afternoon delivery, as the property was unable to settle until 2.00pm. However, the truck arrived at 11.00am so I hastily arranged with the vendor for the contents to be put into the garage. This meant that I had to then move everything myself into the home. The unpack took less than 2 hours as there was little to do other than store everything in the garage. I understood that I was paying for the service to be unloaded, and major items delivered to the rooms ( beds fridges etc ) however this wasnt the case. The guys were fine, and helpful, with little damage. The new fridge was dented in the move, and a couple of other minor dents here and there, but otherwise all fine. Some light coulured furniture squabs werent wrapped, and these were discoloured in the move.
The shift itself was fine, but i think i did pay for the drop off as per a normal drop off, but I had to undertake this myself, on my own due covid restrctions, so just wonder if you could consider the fee paid vs the bulk garage drop off.
If the delivery could have taken place in the afternoon, that would have been a great outcome, but at 10.00pm that night, i was still bringing in bedding for the evening.
Many thanks,
Neil
The team we professional and got the job done. They were able to put big items in awkward places which we appreciated alot.
Thank you
Great communication during changing circumstances with COVID alert levels. Punctual and efficient at both ends of our move.
Flexibility and value for money.
Very professional and friendly. Guys came right on time and finished the whole move within two hours. Will definitely recommend!!
We found dealing with Conroys to relocate us to be a very stress free experience. Right from the very beginning when Scott come to provide us with a quote and, the office staff keeping us updated on our move date to the actual guys undertaking the packing and unpacking, we cannot fault their professionalism and care they took of a lifetimes collection of personal effects and stuff.
We would thoroughly recommend anyone considering moving to trust in Conroys.
Dan & Jo.
Staff were professional and pleasant to deal with.
Easy move for me. Highly recommended