Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery friendly staff with easy move
Friendly and helpful service.
- My tv leg was broken and hand to me by the driver. With no explanation.
Your packers were awesome, especially Sloane. Your pick up team efficient. Your Christchurch team were helpful when we needed to change the furniture arrival date. Your delivery people, especially Robin, were efficient and friendly. A stressful event made stress less. Many thanks.
Thank you convoy removals, great packaging and fast efficiency services.
Our move from Aucland to Christchurch with Conroy removals was smooth and seamless despite operating in level 3 Covid restrictions.
The admin team communicated well at all steps. Our movers Darian Nicholas and team in Auckland were polite friendly and efficient and went the extra mile making sure we had all those last minute items loaded.
We received a similar friendly efficient service with the delivery in Christchurch. Our furniture was well looked after all the way and placed convenienly in the specified rooms. We thank and congratulate everyone we dealt with from Conroy for making our move such a positive experience. Jan and Hare Le Lievre
I had a really good customer service experience from your team. But, I had to keep asking for asistance for each things that have been agreed upon quote acceptance. Just to move in to the new house, I had to even assemble some furnitures to make a start. I still have other concerns that I haven't raised yet like broken items and several callbacks I had to do to get the job done. Overall the service was helpful
The 2 guys were more than awesome, very helpfull and extremely efficient.
The communication from the branch where it was organised was also top notch, I cannot fill in your improvement section as there is nothing to add.
Thanks for the great service.
My family and i have used your services 4 or 5 times in the past 2 years and the standout feature is your staff...from booking ,phone contact through to the movers themselves,they all have been excellent.
I chose Conroy movers because I thought they were professional enough to get me through the border restrictions without issue. Unfortunately that was not the case on the day. Although being the first job of the day from Auckland moving to Te Kauwhata, the truck did not arrive in Te Kauwhata until 6:00 p.m. due to being turned back at the border and one needing a covid test. As it was so late the guys seemed exhausted and they had another job to go to after me. As a result I didn't get as much help with placement of the boxes that I expected and removal of all the plastic coverings from all the large items although they definitely helped with some. Two boxes of my china and glasses had breakages ad the boxes were at the bottom of a stack of others despite being labelled fragile.
However, the day did start well and the team were friendly. The wrapping they did of big items was well done. So this might have just been my bad luck on the day. I really felt for them. I also did not get confirmation of the timing of the move until Friday which made for on arrangements for cleaning the property on Monday my move day difficult.
Again aside from that the quote process was really good and staff in this interaction were friendly and helpful.
Some delay in delivery as the phone number we gave had an answering phone service which wasn't used. otherwise great.