Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Star Review
Always come back to Conroy's as they are the best!
A 5-star company
Conroy Removal are a 5 star company. A good team to work with, very efficent, great staff and work ethic that is fantastic. The guys loading and unloading worked very hard, an amazing job. The communication during the proccess was very good. Well done to a number one company.
Good guys getting it done
Thanks for moving us. I would have given a 5 Star if it were for one error. One of the team slipped and fell, I suspect the hurt themselves quite a bit because they took a while to get up. But in the process they put their elbow through a box that had our china in it. I didnt sign up for the Insurance, so this is not about the loss, this is that they didnt own up to the breakage, instead it was covered up. Its more important to just be honest and explain what happened, and move on.
Apart from this the team were fantastic. Some good guys getting it done in good time.
Efficient and on time
The team were efficient and on time. They worked the unload in the heavy rain. I suggest that Conroy supply rain jackets for these situations. They all got fairly soaked. This is our third move with Conroy and they have all been good. I think you can I sell more services too. I moved all the small delicate stuff myself and it was a pain. I should have hired a two person crew and a small truck for the second day from Conroy as well.
4 Star Review
The price was good. Easy to arrange. Thank you.
Great service
Cam and his team were totally spot on.
Fast, efficient and friendly. Nothing was a problem. Great service.
Punctual and courteous
Punctual and courteous.
Very nice employees
Very nice employees. Great at communicating and following out my wishes as to where I needed things to go for easy access in storage.
4 Star Review
Thanks for the opportunity to provide feedback on our experience. We were going to call with this feedback in any event. As you are aware we moved into an apartment, which does throw some challenges for the moving staff. We cannot fault the guys that moved us as they worked tirelessly all day long. The move ended up taking 10 hours.The need for a third person was very much present, two men was not enough man power and there was the factor that someone had to stay with the truck while the guys took the furniture up the lifts. This meant that my husband had to stay outside of the building for nearly four hours while the truck was unloaded. In the end he had to help them move furniture out of the truck or they would have still been unloading at 10pm! Your management needs to be consulted on this. Whilst it was completely inconvenient for us to have one of us having to stay downstairs, we felt that it was also a huge health and safety factor for your staff. The two fellows that we had moving us were absolutly exhausted at the finish.
Additionaly, the truck that was supplied was not big enough and another vehicle had to be sent and we had to leave some gear at a neighbours house as it would not fit. Again, completely inconvenient.
The movers were exceptional
Excellent communication prior to move. The movers were exceptional. Great care taken items and quick work. I was slightly anxious about the move but the movers were great at reassuring and organising me! Much appreciated.
Very impressed with the service Conroy's provided
We were very impressed with the service Conroy's provided when shifting our house-lot from Whangamata to Waikanae. From the prompt initial quote to subsequent replies to my queries and then to the friendly and efficient loading and unloading crew. Nothing was a problem to them and we were very grateful for the stress free environment they created. The price was great too.
I have used the services of Conroy Removals since 1979; between North and South Islands and within the North Island. I have tried other firms but always come back to Conroy's as they are the best!