Customer Reviews

Excellent service from the quotation to the deliver. Whole process was very simple. 

Very very disappointing to say the least. I would never use Conroys again, and never recommend them to anyone else. The workers we met were all really nice, but they are let down by second-rate vehicles and poor management. Lots of our furniture/personal items got soaking wet and flood damaged (despite the weather being fine on both pick up and delivery, so flood happened in transit). An old family photograph is ruined, oak furniture is water damage and many many items have had to be dried out. We are in temporary accommodation, so had planned to leave about half the boxes in storage, but have instead have had to open and check every box, and dry out affected items. The smell of wet rugs etc is awful. Conroys also changed our pick up time from 8am to 11am without telling us. This caused much stress and numerous telephone calls trying to find out why the movers hadn't arrived. This created a potential problem, as cleaners were due at 1pm. No one would take responsibility, and kept saying "someone should have called you" as if this made it ok. However, once I threatened to complain, they did pull out all the stops and got us moved out very fast, enabling the cleaners to come in more or less as planned. Several pieces of furniture got chipped, and boxes marked fragile were found upside down/partially crushed, however surprisingly, there was only one item that got smashed. We're exhausted with all the extra work from water damage and gutted that our precious household items have been treated with so little care.