Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIt took a very long time from Tauranga to Auckland, this was not previously mentioned to us. After much chasing and the dutch company involvement we got our stuff quickly. For delivery over the phone we were told that our stuff would be unwrapped as paid for, but at the delivery day they all of the sudden did not do this. Carton collection was planned but not till 5 days after multiple calls. Movers did not all were masks to protect us from covid.
I was extremely happy with Conroy's and will definitely be using them again in about 6 months. Gordon and Shaun were amazing. They were so careful handling my belongings and were quick cheerful and friendly. Vanessa who organized the booking was also extremely helpful. Top Mark's guys.
There was an issue with our furniture and contents being stored in a container that leaked. Consequently, we will likely be making a claim against your insurers for damage to some furniture and clothing. Otherwise, all went very well.
Great crew!
Special big tick to your Auckland team - they were terrific.
From our initial query about moving to the completion of the move the team at CONROY had been in regular communication with us. They made what is generally a stressful time a very straight forward process. The team were friendly, courteous and professional. We would definitely use them again.
Thanks team.
A few of my items were damaged like my beautiful dining room table, coffee table and couch- and my canvases which were supposed to be packed by you (unless 'packing' meant throwing a blanket over it). I've accepted it as collateral damage but wish it wasn't so.
Other than that, everything was arranged well. Everyone was very friendly. Happy overall.
Absolute fabulous service from begining to end. Slight hiccup with pickup but all was great. Delivered before time, which was even better!
This is the 2nd time we have used Conroy and we would not hesitate to use them again. Thanks so much, we highly recommend Conroy
Excellent service as we shifted during Covid 19. Couldnt beckwith staff during pickup as was Level 3, but was level 2 when we moved into our destination., removal guys were excellent and friendly.
Only damage we had was a plastic storage box which had collapsed and some damage to one side of sofa, otherwise all good.
It was a very difficult move to the 4th floor of our new apartment but the guys persevered with our oversized furniture and went over and beyond to move everything in. We really appreciated their effort and great attitude, Anne-Mary & Andrea
The communication and process has been great. Marked down as some items were broken in transit. I'm hoping that the process for settling my claim will be smooth and fair, so that I can recommend you to others.