Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWon't accept damage to my tv and missing sound bar and no empathy towards our concern. Rude and dismissive.
The two guys that loaded the container were fantastic, careful, respectful and totaly proffessional. They worked hard all day in the heat and are a credit to the company. I would reccomend them to anyone for any job.
The team at Napier, excellent service. Unfortunately there was an issue with the pick-up. I was advised, and confirmed, the day before pick-up, that pick-up from the Ferrymead storage locker would be between 9 and 10. At 10.30 on the day of pick-up I phoned to find out where the truck was. Only to be advised by the dispatcher that the truck was doing the pick-ups in a different order, and wouldn't turn up till the afternoon. I advised the dispatcher that was unacceptable, as I was not available in the afternoon, and was blaming the truck crew for the error. Then when the truck and crew turned up at midday, they blamed the dispatcher! Poor communication, and poor or no checking of schedule.
Great service and staff that really helped the moving process. very postive experience
Our household goods have arrived this morning and appear to all be in good condition apart from a fabric covered foot stool which is damp and dirty. This would have benefitted from being protected with some wrapping. The staff we have been in contact with by phone, e mail and in person this morning have all been extremely helpful and efficient. We have been very pleased with the service thank you.
Staff helpful, respectful and polite.
The boys shifting me were very congenial and nothing seemed a problem. The only problem I had was they greeted me at my door without masks and did not ask me my preference
The Conroy team were great... very friendly, helpful and respectful. Everything arrived without any damage and placed in line with our guidance... reducing the unpacking hassles considerably. Particular mention of Jerome and his partner (Robbie?). These two supermen lifted our extremely heavy couch (it wouldn't fit in through the house entry) from the garden up onto the deck (at least 15ft) and with able assistance from our other helpers, managed to let us have a lounge suite to move into... god knows what we would have done without this.
All in all another great service from Conroys.