Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Helpful admin and driver
Customer Service has been good. So was the ongoing communications. However, we have a few items from our food containers missing and more importantly, goods damaged. I have sent an email to Susan West in NZ and Salih Yalmin in Australia to take this up for a claim.
The guys were punctual, treated our home & furniture with care. They are good ambassadors for your company.
Have used Conroys for my last three moves, always a prompt and efficient service including communication with office staff which is always a pleasure. Will continue to use Conroys in future.
The only query I have is regarding my moving trolley, which the guys who did the pick up used to load our gear as they didn't have one and then it wasn't delivered at the other end. Hoping to get this back as soon as possible. Thank you Conroys.
Loading and unloading were good. The guys at both ends did a great job.
Th communication could improve though. Didnt get a time for pickup until 2om the day before, and i finally got a response to my email at 3.30pm the day before scheduled delivery saying unfortunately they couldnt deliver and they would let me know another day that suited them. I was highly pissed off at this stage and called operations in Wellington who said we were scheduled in for delivery the next morning. It was like the admin team was looking at a different job completely!
Conroy Removals made my move easy, and were so helpful and flexible when I needed it. Their packing people were brilliant, and their movers went above and beyond. Thank you all!
Movers were great, thanks
The quotation process was easy and after getting rid of quite a bit of excess furniture, a re-quote was simple and prompt. The packers were very efficient and I'll never pack my own stuff again.
When you packed our house there were 5 people, unpacking only 3, my friend and I ended up helping unload the truck as the 3 would have been there till 8pm that night!.
The truck driver had to leave early because of daily driving hour's limit leaving only 2 staff to complete.
Alot of the boxes were put in the wrong location leaving me to take another day to move them to correct location. ( loosing $300 in wages)
Spook to a staff member in Christchurch about this matter but didnt really seem to care, i beleave the copmany should be reinburing us some cost as we Paid around $10,000 for this service.
Moving from Australia to NZ was seamless with Conroys. They made everything run smoothly, helped us when we couldnt get back into NZ and stored our container and managed to then have it arrive to NZ just in time to be unloaded into our new house. Nothing was broken or scratched and the guys unloading our furniture did an exceptional job! I would highly recommend them for overseas moving requirements!
Excellent service from Joanne who was very understanding to our regular date changes for delivery of our items, due to a new build. The packers and removal team were very careful with our household contents and good to deal with.
Great team in Nelson three and a half years ago and the same applies to the team who unloaded our second container on Thursday.
Company excellent to deal with during storage time.
Thank you