Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI found the service from the staff so very helpful and friendly. As a new wldow who had never done a move on my own before, the staff made everything so stress free for me.
Would be great to have a bit more comms, say the week before the move. I heard nothing after the quote confirmation including no acknowledgment that payment had been received so had to follow up myself to confirm that we were all go. The movers on the day were fantastic- very efficient. Only things of concern were they gouged a hole in the wall in the stairwell and didn't mention it to us - it wasn't a big deal, we could fix it, but it would have been nice if they could have pointed it out. Also the truck leaked in the rain so some of our things got wet, including a bed that wasn't fully wrapped. Overall though these things were very minor and we were very happy with the service.
I found the staff all very courteous and helpful with any of my requests ,of which there were quite a few .
The bags were delivered in excellent condition .
Thank you for your service .
I hope you all have a very happy Christmas ,and happy and successful 2022.
When I was quoted for the job, I was told that it allowed for labour for four persons at each end due to my 212kg spa pool move. There were only two at pickup. They said that others were coming but the never turned up. The two of them moved the 212kg spa with strips around their necks and back. It was veyr stressfull watching them take it up the ramp on its side, with all the weight down on the lower person. Highly dangerous for them and the spa.
Delivery - the delivery was planned for MOnday 11 October. I p[honed to check that this was the case as I had pelple arranged to help me on the day wiht unpacking etc. I got hold of MArk who knew nothign about the 11 Oct date. He was very helpful, and managed to arrange it for the Tuesday. I discussed the delivery with Mark in CHCH, and he said there would definitely need to be four peple for Health and saftey reasons for the delivery and manouevring of the spa. Two people were there for delivery - one was a complete newbie. A young skinny lad. The spa move from the truck to my garden was stressful to watch, and then, as they turned it on the trolley in my garden it almost fell off. (it was up on its side at this stage) My neighbour and myself has to assist to get it safely off the trolley without damage. The main guy at this end was very good and experienced, and helpful, but this was not a safe operation. He advised that another person was supposed to have been there but they never turned up. I would like to discuss this further with you as the resourcing of this pick upand delivery was not safe, or satisfactory, even though I had paid for additional resoruce to assist. Many thanks Katherine
Friendly movers - a few scrapes down the wall but there was not a lot of room to be fair. Helpful operations staff in changing our move date.
Took three days from scheduled pick up date to actually get this item picked up. However it was then delivered to Kaikoura faster than anticipated
Genial and positive in tiresome circumstances.
I had an amazing service with Convoy movers from the time I got in contact with them till the last time I spoke to them. I do need some extra support to understand things and they were always there to help me out with things. The moving guys were always friendly and worked extremely hard and the guys that delivered my stuff to me at the other end were just as nice. I would highly recommend Conroy Movers to anyone that needs a good reliable service.
Thanks so much for all the help. Moving is pretty stressful but the two guys you sent with the truck were very personable, knew what they were doing and made the move very smooth. Please pass on our thanks.