Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent service from Joanne who was very understanding to our regular date changes for delivery of our items, due to a new build. The packers and removal team were very careful with our household contents and good to deal with.
Great service; fast quoting, pick-up and whilst ferry strikes delayed delivery, everything arrived safe and sound. Thanks team!
Having moved from Tauranga with Crown and the services being contracted out to Conroys. The packing done was shocking, nothing is where it is supposed to be and boxes contents were not what was written on the side and things were broken. However when we arrived in the Hawkes Bay your team more than made up for Delivering our belongings to our rental property and helping me unload and set up. Now we have finally bought and it was no question about whether I would use Conroys Napier again and your team did not disappoint! The boys were fabulous, fast efficient and everything arrived without a scratch. I wouldn't hesitate to recommend Napier branch.
Overall great job of pickup in AKL under heavy rain.
Amazing friendly staff
A bit more communication between depots AKL to CHC and then customer would curb anxiety..
Worse than terrible. Your people damaged much of my furniture and I have complained with no resolution. I will also be posting my experience and am telling many people don't use
Great fast service.
Fantastic commitment from the team and immense patience at both stages of the move.
Broken furniture due to no one caring about other peoples possessions and very poor packaging. No one in the company took responsibilty or appeared concerned. A nightmare company to deal with from start to finish, this includes owners of the company. Insurance was pathetic when you read the fine print and you are not really covered. Would never deal with this company and would suggest everyone STAY AWAY FROM THEM.
Poor communication Re arrival time for pick up. I would have thought most people would like confirmation early than 12 hours from pick up. Also paintings were not bubble wrapped as agreed with sales person. Slight damage to some frames.
A desk was broken due to to overstacking in the truck. The delivery personnel noted this and I contacted Conroy about it. I was told someone would be in touch, but have still not heard back. Other than that the experience was fine.
Moving from Australia to NZ was seamless with Conroys. They made everything run smoothly, helped us when we couldnt get back into NZ and stored our container and managed to then have it arrive to NZ just in time to be unloaded into our new house. Nothing was broken or scratched and the guys unloading our furniture did an exceptional job! I would highly recommend them for overseas moving requirements!