Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe initial contact & customer service were great, which is why I chose your company. The team who turned up on the day were also good. However, the Wellington end of things was not at all good. I was told they were ready ahead of time, so I went to meet them but they didn't arrive, and I had to return to work. They did eventually deliver the load, but I am so disappointed, as there are many damaged items, and some are not repairable (broken chair, broken cupboard, deep gouges and scratches in wooden furniture). Can't recommend this service.
We were very happy with the service. Dennis and Maddison were a pleasure to have move our stuff. They arrived early, they were careful with our things, they were obviously experience and highly skillful and getting furniture in and out of a house. And the cost was reasonable. The booking process was very easy, telephone staff were polite, helpful and knew their stuff, it was reassuring to get a call a few days in advance confirming the booking and a second call a day or two before to confirm the time. Overall we could not fault the service, we are very happy customers and would be happy to recommend Conroy to anyone.
The timing, packing and communication were excellent.
Our concern was that a lot of our stuff were scratched and damaged. I have an antique table that is amongst the damaged items and it will be difficult to repair.
Such a pleasure to deal with everyone. Kept me informed each step of the process. Fantastic customer service and great communication.
Highly recommend.
We were so impressed by the crew. It was a very difficult move to a 3 storey house. They worked so hard and were so friendly and smiley. I would 100% recommend this crew. We were very thankful to have their help.
We were so impressed by the crew. It was a very difficult move to a 3 storey house. They worked so hard and were so friendly and smiley. I would 100% recommend this crew. We were very thankful to have their help.
We were so impressed by the crew. It was a very difficult move to a 3 storey house. They worked so hard and were so friendly and smiley. I would 100% recommend this crew. We were very thankful to have their help.
We were so impressed by the crew. It was a very difficult move to a 3 storey house. They worked so hard and were so friendly and smiley. I would 100% recommend this crew. We were very thankful to have their help.
There are 2 recommendations that I can suggest:
1) the movers only got in touch with us the day before our things were picked up and when they were dropped off to the final location. This needs to be done a few days in advance as it takes a lot of organising from our end to logistically organise our day for the goods to be picked up and dropped off. It is an entire house after all.
2) the movers placed stickers on our furniture to keep track of everything. This is good way of doing it but now the stickers are permanently stuck to our furniture. If you try and take this off the paper peels away and tears off.
I would also like management to know that Paul and his team who dropped our shipment to us in Nelson were amazing. They did a fantastic job.
Excellent guys. Super helpful and friendly. We were in isolation, so friends were managing the move for us. It all went remarkably smoothly and we are hugely appreciative. Our packing was terrible due to being in isolation and not having access to boxes - the guys were so kind and helpful getting everything moved for us.