Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThank you
Excellent
Excellent service, both pick up and delivery by all staff concerned
Professional
Really appreciated the professionalism of your team. They handled a situation with my neighbour like absolute pro's and sorted a solution so that we could continue the move in peace. They took really good care of our things and everything arrived at the other end in perfect order. Would definitely use again or recommend to others.
Excellent
Dealing with Scott who provided support, guidance and quoted our job got us off to a very good start, he was prompt in all contact, helpful and eased the process during a stressful time in our lives. Excellent loading crew in Auckland with great attitude and communication skills. Their planning, coordination, organisational abilities, strength and handling skills were outstanding. They instilled confidence in us, got on with the job without any fuss, worked steadily with no mucking around and looked after our stuff. Again at delivery the Conroy driver was personable, professional and knew what he was doing working in a systematic way to get the job done.
Recommend
After getting 4 moving quotes we were recommended Conroys so we used them for a 10 cubic m move Waihi Beach to Pohara. Honestly the communication from the outset was first rate. Guys arrived when they said they would, packed up large awkward items (fridge bike tallboys mirrors bookshelves) and into the truck it all went. Door to door 10 days and company kept us informed of where our load was in transit. Costs were so competitive. Delivered on time and all care taken. Would thoroughly recommend. They have certainly impressed us and would definitely use again. Well done Rachel Joel and team!
Requested onsite resources for "late afternoon" to tie in with painters finishing up.
No notifications or confirmation from Conroy so I called late afternoon the day prior to scheduled move. Was told the two guys were booked in at 9:00am. Indicated that this would not work and that my request was for late afternoon. Got a call the next morning advising resource would be onsite at 1:00. I indicated that this was still a problem. And as it turned out it was. The guys arrived at 1:00pm and had to sit in truck for1 hour until space could be cleared inside house to move the big pieces into. I had to physically move all the furniture into the correct rooms once painters had finished up around 4:00pm.
This could have been avoided if your Operations team had taken note of my request. Nothing worse than being a customer and being ignored.
No problem with the two guys, Willow and Quba, who did a great job under the circumstances and who were very helpful. Rachel was also very helpful.
Thanks
The men who moved us went above and beyond...nothing was too much trouble so it made the move so much smoother. Thanks Conroys!!
Using your firm our shift could not have been easier
Thank you very much