Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMoving is mostly stressful and choosing Conroy's to do it for us was the best thing we could have done. Excellent service, great communication and reliability. Our furniture was collected and delivered exactly when they said it would be and arrived in the same condition it left us. All the guys were great but a special mention to Rowan (Napier) and Alistair (Auckland) - great sense of humour which really helped make the experience so much better. Thanks again, absolutely recommend Conroy's.
Thankyou very much
Greatcservice from go to whoa
Arrived on time, Great friendly crew.
Have moved a number of times, you made this a very stress free process.
The initial service was great and very informative. Emails were answered promptly and phone queries were answered thoroughly however we still have not received our container in Australia,. It left for Napier 17th December and now three and half months later it is still not here. We understand that Covid has played a part in the delay probably but Conroys Australia has not provided us with any updates or reasons, only when I emailed to ask. Overall we have been happy so far except for the delay and lack of communication. Removal and packing were great but we can't comment on delivery yet.
Impressive - the way the guys could move stuff around, were courteous and respectful of goods. Thanks a heap Conroys.
Amazing customer service and very competitive pricing. I strongly recommend Conroy to everyone.
Rebecca & Debbie - huge thanks to you two
Terrible service. Delivery 9 days late, damaged items, lost a box of my things and 8 weeks later have heard nothing further from them. Poor communication, incredibly unhelpful. Do not waste your money on conroy. Use a different moving company.
I Have used Conroys before and really value their service, Dave was particularly careful how he loaded his truck and he and his mate, sorry have forgotten their names, were so lovely to deal with. They had had a trying day, starting in Wanganui, and I was the 3rd houseload for them. CANT SPEAK HIGHLY EOUGH OF THEIR CARE AND ATTENTION. I have not finished unpacking yet but so far only one very old plate has cracked. Please pass on my heartfelt thanks to everyone concerned. Joanne, and Olive were exceptional too. In these very trying times.
My furniture arrived in NZ from Melbourne relatively quick (1 month) very happy with this :) but they left a few essential items behind in Melbourne (Fridge Freezer, Washing Machine and Outdoor Dining Table) :( these took a while (2 months) or so to arrive back! Some of my furniture and electric appliances were damaged (minimal).The guys that delivered my furniture both times did a great job!Overall I was happy with conroys. Communication was great from start to finish.
I hope they pay the guys well!? That pack and pick up, and that deliver the items because they do a great job! A few of the items could have been packed a bit better (slow cooker) not even wrapped up which caused the ceramic bowl to break) :( just put in as is in its box. And a few other minor breakages. That would be my only disappointment.
Thank you from both sides Melbourne and New Zealand!