Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe had to reach out to Conroy Removals urgently to enable our move to take place, and they met out request with absolute professionalism and took all our worries away. The move went seamlessly, no issue at all. They have a great team country wide. Highly recommend them for your move.
The truck was very late dropping off my gear and communication re timings were poor. Items were left oin my storgae unit and I was only told about this by the moving crew when I asked about them. If I had not asked, they would not have told me. There are numerous items that were broken and others that have scuff marks etc from being moved. The staff were friendly when they dropped off my property but laughed with one another about how bad the stacking was on the truck while I was there. I didnt find this particularly funny when it led to my property being damaged.
A fabulous service from start to finish. All points of contact were professional and friendly, and I will definitely recommend. Thanks everyone!
Great team from start to finish, all friendly great people, exceptional service
The interaction with Lynn on the arrival of the shipment, customs clearance and inspection was smooth as was arranging the delivery. The delivery of the container was on time although the repacking of the items for transport wasn't great and some items had fallen down damaging the packing. There was some damage done to our house wall and kitchen bench while moving in the items. The people doing the unpacking arrived late without any notice and did not unpack the majority of the items. We have been waiting for more than a week for the collection of the boxes and packing material, which fill our garage, with no indication of when this will happen.
Good service overall. Driver forgot initial pickup date and time, and on delivery there was grease/dirt found on the end of the bed and on the mattress
I was very happy with the service provided, from the initial office inquiry to the delivery. The staff we dealt with were helpful, polite and cheerful. I would be happy to use them again and also to recommend them to others.
The people who came to pack, packed with no care as to what went into what box. A packer said something about his kids being sick at the time and we tested positive for covid 4 days later. I specifically asked if beds were going to be taken apart and they showed up with no tools. Obviously pretty slack communication. Luckily we had some but if we didn't, we would have been out of luck.
Large and expensive tv unit arrived with 2 deep scratches on top and no care was taken with the coffee table. When unloaded coffee table draws were crooked, couch was dragged on concrete etc.
I asked on a phone call with a delivery person that the beds be put up at drop off location, he confirmed twice - they showed up with no tools and "no time" to put together beds.
boxes loaded into the garage were done so with no care as to what was accessible - such as master bedroom clothing at the back of the garage and couch segments in the front.
despite this, our goods did all turn up and if unpacking all goods at arrival, location of specific items wouldn't be a problem.
Was very happy with move and support.