Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent service. We had two moves. One the truck arrived bang on time the second time arrived 1/4 hour early We would suggest your movers advise where the put things like bolts that hold two halves of beds together. We eventually found them.
The team from Conroys arrived right on time and were on the road sgain ahead of schedule
And all done wiith utmost courtesy and good humour. There were some heavy articles in our load and it was ome of our hottest days. No trouble to tbese boys. They borrowed our garden hose to cool down!. And thanks go to Vanessa in the office who so efficiently steered us through the whole process!
Quality, Professional, Friendly, Helpful, and Affordable Service, Highly Recommend!
The team took great care to pack and move all of our gear very carefully. Wrapping was done to an incredibly high level. All of our gear arrived safely and I damaged.
We had a great team arrive to pack up the house and from the get go, they were super friendly, energetic and all had a fantastic sense of humour which actually kept us motivated all day! Once the gear arrived in AKL, the delivery team were also amazing, friendly, energetic and nothing was a problem which made us feel relieved. I can't praise Conroys enough, would absolutely recommend them to anyone.
I've faced a couple of issues while dealing with Conroy. First, I did not receive a call the day before pick up as advised initially. I was advised that the truck is only an hour away from my hours only when I gave a call to ask for an ETA. This meant, that I had to leave work and be home in half an hour to make sure that I was there when the drivers are picking up my stuff.
Second issue was that my bed Mattress got ripped in transit and this is very disappointing as the bed was the main reason I chose a relocation company. I took some photos that I am happy to shared via email and the driver who made the delivery made a note on the delivery slip. While unpacking some other boxes, I noted that my certificate frame was broke, when it was wrapped very carefully.
It would be great if Conroy could improve their communications and be more careful with customers' belonging. I would expect some sort of compensation for damage caused as the mattress was a brand new mattress.
The team were excellent. One thing was they did not contact us to say why they were running 2hrs late, I had to follow up. I really hope the driver is ok . Thanks again.
Extremely helpful and timely. Excellent communication.
Everyone was very helpful, easy to deal with, flexible, and cheery. Thanks, guys.
Move went smoothly, staff were helpful, communicated clearly, thorough, did a professional job.