Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent and professional service. Thanks guys!
Everything was made so easy. The guys in the truck were super.
Removal team on site were fabulous. Really efficient and very personable. Everything was handled with care and everything arrived safely in one piece. The sales and quote process was equally excellent. My one suggestion is it would have been great for the removal guys to carry a handful of boxes and bubble wrap on the truck as we were short by a couple on the day when packing last minute items in use till then. However a work around was found. Good work team
No problems with the shift, all went well.
Excellent, quick, kind and super helpful. Thankyou
A lot of our big furniture items got very scratched as they hadn't been wrapped and secured in the blankets properly. A few furniture items were not covered in plastic and are now filthy and stained. Our dining table, tv unit, and baby's crib are really quite damaged with scratches which is very disappointing. Our antique record player that was clearly labelled 'fragile' and 'to stay upright', had been stored upside down in the truck, and the inside got broken due to the rough handling. A few smaller items had been bent to fit inside boxes (including antique taxidermy), so they have also been damaged. More care needs to be taken when packing, loading and unloading to ensure fragile items are safe and instuctions are followed. On delivery, I noticed that the blakets were all removed, then furniture was dragged out of the truck which resulted in scratching. I would possibly use your services again, but would keep a closer eye as things are packed and delivered to ensure thye don't get damaged.
I have used Conroys for years and am happy with their service. My extended family only uses Conroys
The Auckland did not deliver twice when time had been set. When office was called about delivery the person was rather rude
Household items were packed poorly ,inconsistent protective coverings applied to some items and not others, also incorrectly labeled boxes. Damage to the interior of property on removal and delivery. Damage to some furniture.
Extra cost incurred after communicating with opertaions the 40Ft truck and trailer would not be able to make it into the driveway.
Overall a very disappointing experience.