Customer Reviews

We used Conroy to relocate from Wellington to Wanaka. The service that we received in Wellington was outstanding from the communication side of things and the uploading. All of it was so professional. Everything after that was really disappointing in terms of not being kept up to date on when our things will be arriving through to the state in which it arrived. Many of our items were broken, scratched and damaged. It is not the service we've gotten from NZ companies thus far and because of that I would not want to recommend Conroy Removals to anyone else. 

Both packers and movers were fast, friendly and took care of our things throughout the process.

The first dealings with Nathan were very good. The two guys who packed were excellent, the guy loading was surly and non communicative at the start but improved, he did a good job loading. The big problem though was when the drivers changed to take the load from Auckland to Kerikeri. Instructions were not transfered, so I kept getting calls about what was happening and where to go. Neither were instructions given about the load content and order of unload. Communication with you at that stage was terrible, the person I was speaking to in your office was defensive and unhelpful.

We did not get confirmation from you about the unload or if the the unit had been loaded had it been locked.

I got hold of the unit owners who gave me that detail and said that the last two mattresses had been stuffed in so tight the roler door had broken.

What worries me is there is that 10 of the paintings in the load are over $5000 ( there are paintings of $10,000) and that we will not know if they have survived for over a yr. I reitirated this detail to the first driver many times and said to tell the next driver, the information was not passed on.

The overflow items were left in Wellington and were not delivered for six days and although loan mattrices were supplied they were very bottom of the line and uncomfortable. Staff were helpful though.