Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
I live in Hawkes Bay and arranged for my daughter's room to be moved form Dunedin to Wellington. I paid in full and received a confirmation email with the collection date. Her flight was the next morning. By 3pm on moving day I called the office as the movers hadn't yet arrived, and was informed the move had been changed to a different date. This caused enormous stress as my daughter had to be out of her flat by the next day. I had to call a friend of my brother's who lives in Dunedin, and his wife very kindly undertook 2 trips to the other side of the city to move all my daughter's things into their garage for collection. I let the office know of the change of address for the move, by phone and email. A few days later I received a phone call from the movers to say they were at the location, and after some confusion it transpired they were at the original address. I let them know the new location and they collected her items. At the Wellington end there was better communication, and I appreciated the ability to change the delivery address at late notice. I would really appreciate a partial refund for the stress and inconvenience caused.
Great service, good communication, competitive pricing.
I would have given you a better score however like a game of rugby it was a game of two halves. The pick up and packaging of the items from Ashburton was excellent. Staff were great and friendly and seemed to pack everything well. I was concerned a little that the duchess and draw set were not packed or covered but didn't mention anything. Unfortunately when the items arrive we were short a mirror and there were significant scratches on two pieces of furniture. (please note you do not need to publish this)
all went as as promised and on time, cheerful, professional crew had load onboard quickly. some delay in getting keys for new location, but no trouble to team waiting/unloading late in day. no damage so far unpacking, thanks conroys
The team were fantastic, Vanessa in the office organised everything perfectly, Richie and his team at both ends of the delivery were excellent to deal with, making moving days hassle free. special thanks to the bloke that put the beds back together, legend!
Great men who worked very hard in punishing humidity.
Over two hours late to arrive.
Great service , friendly guys , fast and efficient. Thank you.
The guys at the removal in Lower Hutt and the delivery in Napier were friendly and efficient. All of our household contents arrived with no damage. This is the 4th move we have used Conroys in the last 23 years and have been very happy with every move,
Would be handy if the team would take the beds apart and put them back together, as another moving company did do this for us when we came from Auckland. Other than that the team were fantastic and did a great job !