Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe can't speak highly enough of your service from start to finish when we shipped our goods from Australia back to New Zealand. We were kept informed all the time concerning the process and thru each step from Pick up to delivery. The furniture was wrapped very well and not a scratch or mark was on anything.
The delivery guys also left us to unpack our boxes and continued on with their deliveries and then called back later and took the empty boxes and plastic for disposal. This was above and beyond what was expected and a real help as my wife was alone to receive and unpack everything.
We would highly recommend Conroys.
The move went smoothly. Most of our boxes etc are now stored in our garage , apart from a few chests of drawers we have moved into our unit or immediate use. . On transfer to garage we did notice ( and noted on paperwork ) that the front of our lounge drawer unit has a " graze " across the front edge where it has been rubbed down to bare wood , also one of the smaller nest tables was not sighted. It might be packed in a box ? Both these items mentioned are now packed away in the garage and we will be unable to investigate further , until we move the job lot into our next house ( which we hope to find in the coming months ) and can assess all the contents.
Thank You for a great service
Overall we were satisfied with our move with Conroys. The areas that let them down were:
The delivery in Wellington - the guys were friendly but they were pretty rough on our gear.
We had a numbered lock put on our container for security purposes (due to have gear go missing in past moves) on arrival at destination the lock had already been removed. When i queried this I was told it was removed in the yard so a trolly could be put in with our load. The correct procedure is to open the container in front of the customer. So was pretty disappointed.
To date we have noticed a sack barrow missing from our move, but have not had a reply to our email regarding this.
Conroys were great at accommodating our move at short notice and we were really happy with the initial service and contact in the nelson office.
I am happy with the service
Moved from Australia (Canberra) to New Zealand, our Furniture was sent through to Christchurch and then on to Timaru. It just about arrived before we did.
Very efficient and would highly recommend.
Anyone moving from Australia to New Zealand I would highly recommend these guys. Our Furniture left Canberra and arrived in Christchurch just about before we did, and then on to Timaru very efficient company.
Very impressed with the service & the time of delivery from Canberra to Timaru
Found the documentation process a bit clunky but serice managers readily available and helpful.
Your team were very professional in every stage of the move
By far one of the best removal service that i have used. Conroy services made sure that they were there from start to finish.
I found Conroys services to be topnotch. I appreciated your attention to detail, prompt service and the friendly, respectful attitude of all of your employees. Nothing was a problem to your moving team and I would happily recommend Conroys to anyone requiring a move. Thankyou all. You have helped make my move much easier.