Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEverything went pretty smoothly with the team knowing what they were doing. COVID did seem to reduce the number of the team available but those that turned up did their best and got the job done.
All happy, except a bit of confusion on site when the boys arrived to collect, they saying that we have a truck going up tomorrow and we could deliver on Friday. We did not want that and the arrangement was to deliver on the following Monday ( as booked ) . I had a third party helping who then made a phone call to me to question the arrangement etc. Best if the drivers / collectors said nothing and just stuck to the plan - I know they were trying to help , but it just compounded our arrangements.
Otherwise - Prompt quote, prompt communication from Ops Maanger to arrange pick up time, Collection arrived on time and good comms on Akl for drop off.
Great team and communication was good. Made the move easy.
The service provided, and communication were very good, and all shipment was delivered safely and in good timing, with regard to covid rule changes, and the weather.
I Have been dealing with Branch Manager Derek , our washing M was dropped however it was replaced at no cost to us ...when it was delivered the two young boys struggled to get it inside and the same person who moved us was there , he was pleasent but still seem to be a little lost. Also the fee was reduced
I have used Conroys over 5 times and this was the worse ever. other items of furniture were damaged including the side of the house that was chipped ( New Location ) with BBQ tableand marks left on the walls....Lounge chair was push through a door and stiching damaged my wife has tried to mend it but no luck this is only 16 mth old also bottom of the couch was scrapped along fence at ruby drive and has left a wear mark at the bottom that will turn into a rip in no time.
I didnt mention this to derek but after the effort and the need to again assist staff yesterday I had to mention this...just a shame
Terrific service. Excellent e-mail communication from Lynn. The delivery day guys were so obliging & good fun too. Would most definitely use Conroy again. Many thanks
From quotation through to delivery Conroys were great to deal with. They came when they said they would, safely moved my items, stored them and delivered them several months later. The unpack went smoothly. I was so pleased we had used Conroys. Nothing was too much trouble. Highly recommended!
Conroys were very easy to deal with in Australia and New Zealand. The guys who packed us in Australia were very efficient and respectful with our furniture. We had to put our furniture in storage in NZ as our contract fell through on our the house we brought. Conroys were very obliging in helping us out. We have had a couple of small crockery breakages and a part on one of the push bikes but we are not worried about it. Really overall nothing was too much trouble for the staff. I have already recommended Conroys on social media.
The workers provided to remove our furniture and boxes of books were excellent and hardworking for such a big job. Our only issue with the company was that more workers could have been provided to help them. There were a lot of heavy items up and down stairs for so few.
Easy to deal with, job well done.
We don't yet have our belongings. I am aware that likely they are with a "delivery partner" in Australia but still...
Guys were awesome!
Super friendly and easy to chat with. Looked after our stuff very well, and were awesome to deal with.
Quality, hard working fellas. Really appreciate the mahi.
Thanks