Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood service. Packing and deliverying all went well with no issues
From start to finish fantastic service. Great team of people.
Great service as always, from both Auckland and Nelson
They were friendly and a lot of fun. This was a move due to a marriage split and the older gentleman was very supportive and encouraging. He also had a great eye for space and knew where things would fit.
very good experience on what was a hard day. Thank you
Great team of people working for Conroy from the admin side to the movers!
I had to keep checking with you when the shipment was arriving into NZ. I did get a couple of emails, but it wasn't regular. I expected that the delivery agents would've stayed longer and unpacked more items. They did put the beds up and put the furniture in the right rooms which was good. They were friendly, but wanted to leave after two hours only. It took two days to pack our stuff. One of the guys went to the loo and stayed there for ages on the phone, while the other two were left to unpack.
There are some breakables but your guys were only here for one when I unpacked it - a vase which is broken.
Ii used your service as we used it in 2016 and had a very good experience. Not this time round. Lack of communication was stressful, with having to chase people to ascertain times etc of the truck arriving. I was notified the day of the move. The truck was 3 hours late, making it after business hours. The guys were tired and keen to finish for the day. The truck was too small, and another truck had to be called. The loading of my furniture was hurried, understandably, and not as careful as expected.
It all arrived after being in storage. There was a small cut on the couch slip cover, and a foot missing from a vintage chair, rendering it unusable, and the runners in the bottom drawer were mangled, requiring replacement. I responded to some email regarding these issues, and haven't had one response.
I object to having to pay it all up front, then receive a service that added stress to my move..
I would not recommend .
From first pickup to final destination and drop off a fantastic service well done.
Excellent and satisfied
Your Napier/Gisborne crew was NOT good. 1. They arrived 2 hrs late without an apology and//or explanation 2.All packing was in slow motion - no sense of urgency and lack of organisation. 3. Substandard preparation - some items were packed without protection - loose. Whatever may be their excuse - it was painfull to observe.4. While waiting for their late arrival, i've tried to contact Napier office asking for an explanation/update without any luck. Delivery service was exactly opposite: on time (other than1 day late - stuff did not arrive from Gisborne), crew definitely swithed on, well organised - exact oppsite as Gisborne crew. I assume, the Gisborne event was an aberration. You have moved me on other occasions and I experienced no problems.