Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersArrived on time, Great friendly crew.
Have moved a number of times, you made this a very stress free process.
The initial service was great and very informative. Emails were answered promptly and phone queries were answered thoroughly however we still have not received our container in Australia,. It left for Napier 17th December and now three and half months later it is still not here. We understand that Covid has played a part in the delay probably but Conroys Australia has not provided us with any updates or reasons, only when I emailed to ask. Overall we have been happy so far except for the delay and lack of communication. Removal and packing were great but we can't comment on delivery yet.
Impressive - the way the guys could move stuff around, were courteous and respectful of goods. Thanks a heap Conroys.
Amazing customer service and very competitive pricing. I strongly recommend Conroy to everyone.
Rebecca & Debbie - huge thanks to you two
Terrible service. Delivery 9 days late, damaged items, lost a box of my things and 8 weeks later have heard nothing further from them. Poor communication, incredibly unhelpful. Do not waste your money on conroy. Use a different moving company.
I Have used Conroys before and really value their service, Dave was particularly careful how he loaded his truck and he and his mate, sorry have forgotten their names, were so lovely to deal with. They had had a trying day, starting in Wanganui, and I was the 3rd houseload for them. CANT SPEAK HIGHLY EOUGH OF THEIR CARE AND ATTENTION. I have not finished unpacking yet but so far only one very old plate has cracked. Please pass on my heartfelt thanks to everyone concerned. Joanne, and Olive were exceptional too. In these very trying times.
Excellent guys. Super helpful and friendly. We were in isolation, so friends were managing the move for us. It all went remarkably smoothly and we are hugely appreciative. Our packing was terrible due to being in isolation and not having access to boxes - the guys were so kind and helpful getting everything moved for us.
The initial contact & customer service were great, which is why I chose your company. The team who turned up on the day were also good. However, the Wellington end of things was not at all good. I was told they were ready ahead of time, so I went to meet them but they didn't arrive, and I had to return to work. They did eventually deliver the load, but I am so disappointed, as there are many damaged items, and some are not repairable (broken chair, broken cupboard, deep gouges and scratches in wooden furniture). Can't recommend this service.
We were very happy with the service. Dennis and Maddison were a pleasure to have move our stuff. They arrived early, they were careful with our things, they were obviously experience and highly skillful and getting furniture in and out of a house. And the cost was reasonable. The booking process was very easy, telephone staff were polite, helpful and knew their stuff, it was reassuring to get a call a few days in advance confirming the booking and a second call a day or two before to confirm the time. Overall we could not fault the service, we are very happy customers and would be happy to recommend Conroy to anyone.
Greatcservice from go to whoa