Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe found Conroys very accomodating and happy to by pass the online quote and the spreadsheet and jump straight to the virtual home survey. This was gretly appreciated as other companies had a delay of a week for a home survey and the inital quote numbers were very pricey. The other companies also made a fuss about our steel Jungle Gym, but Conroys were unphased figured it out without need for an extra truck (?!)
The team packing up navigated our driveway amazingly! My mother (not from Wellington, so not used to seeing big trucks go down step narrow driveways) was very impressed with their skill! They packed the container carefully and nothing was broken or damaged in transit. Thank you :)
They also worked with us to secure a Saturday delivery - which, I know, we didn't end up using. We appreicated the phone calls from the TGA team on the Friday to check in if we were able to accept a Friday delivery they were incredibly flexible when we were given access to the house a bit after lunch. My husband was on site for the delivery and said they were insanely fast at unloading - figured they wanted to get back home on a Friday afternoon ;) highly motivated!
Thanks for all your help with our move, every person we communicated with through the process was helpful and professional.
Really friendly and helpful staff
Household items were packed poorly ,inconsistent protective coverings applied to some items and not others, also incorrectly labeled boxes. Damage to the interior of property on removal and delivery. Damage to some furniture.
Extra cost incurred after communicating with opertaions the 40Ft truck and trailer would not be able to make it into the driveway.
Overall a very disappointing experience.
Excellent and professional service. Thanks guys!
Everything was made so easy. The guys in the truck were super.
Removal team on site were fabulous. Really efficient and very personable. Everything was handled with care and everything arrived safely in one piece. The sales and quote process was equally excellent. My one suggestion is it would have been great for the removal guys to carry a handful of boxes and bubble wrap on the truck as we were short by a couple on the day when packing last minute items in use till then. However a work around was found. Good work team
No problems with the shift, all went well.
Excellent, quick, kind and super helpful. Thankyou
The teams who packed and transported from sydney and delivered and unpacked in auckland were amazing, helpful guys with a lot of good cheer and goodwill, making it a far less stressful process than it could have been.