Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFantastic, friendly, helpful, careful, great communication. Price very good, on time and worry free. Many thanks
Jo Skinner and Florence Darlington
Prompt and friendly response to questions and queries. Excellent time management, on time with pick-up and drop off. Appreciated status updates.
The team who came in to help us pack up coudln't have been nicer to work with and all our goods arrived safely. I would use Conroy's again.
We found from Day1 ,Conroy were very easy to deal with ,Kept us informed of whats happening all the time and replied to my call within hours .Very well mannered and competent driver.
Sadly an appalling experience - large move over 3 days - only one constant person; packing was shocking with clothes sort of folded into boxes, with other packed items; many items left behind ; delivery many boxes upside down; no response to phone calls after items noted missing; call was early evening Friday after truck left apparantly having packed and delivered everything - rang three different contacts whom I had dealt with previously; no response from anyone until 10.30am following Monday; many items left at old house until Wednesday 13th: items noted missing; apologies but little else; spoke with GM on Monday 11 - have called again Wednesday 20 April, still awaiting response - more items noted missing - sugggest broken as glassware - vases etc. A very expensive move that was shockingly bad. I would never recommend Conroys.
Hi Conroys
We recently sent 4 large items (bookcase, fridge, lazyboy & double bed) from new Plymouth to our daughter in Wellington.
This week the items arrived. The lazyboy is missing or sent to another house, the leg on the fridge has disappeared and brackets in the bookcase are missing.
That 3/4 items are missing or damaged is disappointing.
Would like to use Conroys again but would need these things sorted.
Regards Lynda
From start to finish, Conroy listened to us and delivered. Great communication, no gimmicks, no BS, just straight forward honest service.
All your staff that we dealt with were brilliant - the packers & the removal team (especially Alfie) did a wonderful job - would totally recommend you!
Your company is brilliant, your staff are outstanding.
Our removal went like clockwork, and the rate charged was as quoted and excellent value.
No damage was incurred to our goods.
We can't praise you enough.
Thank you so much
regards Sue
We can't comment on your - "Where can we improve" question as you tick all the boxes
I cannot find fault with the delivery of my stuff you put into storage for me as I haven't opened all the boxes yet.
The lady in the office was just wonderful intouch with me every step off the way just great. She needs a pay rise. THANK YOU SO MUCH.