Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Star Rating
2 Stars
Loved the Chaps who Moved Us
Just loved our chaps that moved us. So caring with boxes and furniture and did it all with a sense of humour making the whole experience less stressful. Communication was great.
Highly Recommend
Noeline and Jake were superb at packing up our house, and the guys loading the truck also excellent. We would highly recommend Conroy's to anyone considering a removal company.
Overall Very Good
Overall very good.
Friendly and Helpful
Nice, friendly and helpful.
On Time, Friendly and Efficient
Movers were on time, friendly and efficient.
Smooth Move and Good Communication
The move process at both ends went very smoothly with good communication by the various Conroy staff. The remover team were friendly and worked carefully to ensure all our goods were packed and delivered in good order.
1 Star Review
I requested my bed not to be packed up when the house hold items were packed so i had somewhere to sleep prior to the final move the following day. The bed was packed up, I tried to contact the office with no luck, someone however did text me two days later asking if anyone had gotten back to me, i said no and did not receive any other responses. Packers failed to bring bags for one of the beds but guranteed the mattress and base would be bagged prior to shipping - it wasnt and was heavily damaged. Even the bed base that was bagged was just dragged along the ground so rips and tears through the fabric.
Very heavy boxes were placed on lighter boxes, which collasped in transit. i dont know the full list of what is damaged as i did not receive all the broken items back. Very expensive sets of lego were smashed in these boxes and all over the container floor when delivered. One box had very special and personal memory items in it, including sympathy cards from my mothers passing, there is no monenary value for these and they are now lost forever.
All of these things could of easily been avoided if more care was shown, I am really upset and disappointed with the whole process. Even the end delivery guys were appalled with how things had been packed when they opened the container (they took pictures to show their manager).
4 Star Review
The packers (Maria and Johnny) were great, very well wrapped and packaged. For the move itself, it went very smoothly and the two guys in the truck were excellent. Immediately on arrival Johnny got stuck into emptying all the boxes etc and he was going alolng nicely, taking the time to make sure we were happy where things should go. His intention was to come back the next day and finish the unpacking. But then things went a bit awry when he was told he had to finish that day and not come back to us on the following day. Johnny was joined by some other person, think it was Charlie, and rather than taking the previous days approach boxes were just put where they seemed to be for, eg a box was just put on the kitchen bench and left for us to unpack and dispose of the packing - which was not what we paid for. So overall pretty good but could have been better in one area.
Good People - Good Job
Good people. Good job.
Excellent Service
Excellent service.
Required arrangement of second pick up due to misquoted volume of belongings on video call. Initially Conroys said there would be an extra charge, however we appreciated that after we questioned this, this was not done. There has been damage to a number of items including a broken dumbell set and a scratched desk. Conroys also scratched the wooden floor in our kitchen when moving the fridge into place.