Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe review points look harsh but we would be likely to try someone else to see if the service was better. Quoting was great, prompt and receptive. Packup started late for a large job, the staff were friendly and agreeable but packed really odd things together and the labelling was inadequate. A lot was not even labelled by room, and old labels were not deleted. It took 36 hours to find our cutlery for instance. There were four staff packing the truck but only two sent to unpack so we ended up doing a lot of carting into the house ourselves. Our TV was shattered and we had some damage to a coffe table and speaker cover. These are things that happen but the TV was inadequately wrapped just with one layer white plastic bubble wrap and either had a metal desk fall on it or it fell down on to the metal desk.
Very pleased with the move. All employees in both Auckland and Nelson were very friendly and helpful. Will definitely use Conroy again in the future.
Late starting, they weren't as quick as other times we have used Conroys. Had a couple of breakages and a drawer was damaged and a couple of marks were made on the walls at the new house. They had to move everything in two trips (truck wasn't big enough) so didn't finish until 6.45pm. The lads themselves were really nice just slower than we anticipated.
Lovely team at both ends of the move, a few minor damages which I guess is to be expected with an interisland move but nothing major and everything fragile made it intact. Good communication and punctual service. Big ups to the team leader who travelled the whole way with our worldly possesions and made sure that they were well looked after on the journey.
The removal guys were friendly n helpful.
I have communicated my displeasure to your Customer Services Representative.
You guys are amazing, most definately recommend you to others and I will certainly use your service again in the future.
Communication was tops!