Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMost impressed with the packing and have found no damage so far! Super impressed with the truck drivers skill in getting up our challenging new driveway! All worked as a team really well. Thanks so much!
A very professional team who went beyond my expectations. Nothing broken or lost. I couldn't fault them at all. This is my second move with conroys another 10+ from me.
Admin process - there seemed to be a bit of confusion with days and things on this.
Removal team was amazing
The pickup and delivery boys were both friendly and helpful
Your guys were amazing getting as much as they did onto the truck the first day. I can't thank them enough!...Kind Regards Phil H
Fantastic service from beginning to end. Special thanks to the truck crew, alister and Shane, and 1 other who's name escapes me., my apologies. They were outstanding, pleasant, very skilled at what they were doing. It was a pleasure having them on the job thank you again, you are a great team. Kindest regards bonita and Alan Taylor. Te awamutu.
The 2 young men who unloaded the container were great, nothing was a problem for them.
It was unfortunate that your truck could not deliver the container to the rear of the property
The planning side of Conroys was great. Quick response, quote & friendly staff
The execution however has been poor. No communication in advance with delivery day or rough time. Finally I got a call saying belongings would be dropped the next morning. Only 3/4 of belongings arrived & remainder left at warehouse. Drivers advised me the rest would be dropped the next morn (Sat). I waited for driver & then called to check on the time, I was then advised that conroys drivers don't work weekends..so effexcrively I had been lied to. I have now lbeen told it will arrive today (Monday) so fingers crossed we get our belongings. Overall a fairly poor customer experience & I would struggle to recommend this to someone based on my first time using conroys.
conroy truck is very big , I thought meduim truck . it cant get in driveway. So we helped 2 men take from house things to truck. Tony is very good expenice skills doing his job removal . I am very happy with Conroy . Very lucky was very alvable date bookings .
The last 2 items which were left at the depot arrived yesterday. The cabinet which was the treasured piece now has a smashed window, a number of deep scratches and the back has fallen off. My flatmate was home at the time of delivery and said he heard it being bashed around on delivery which is not what we would expect.
I now need to start an insurance claim for repair. What is the process for this
Thanks Richie