Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersReally good staff, particularly the ChCh crew who unloaded us. - they were good buggers who worked super hard and kept the laughs coming all day. Special mention to Greg with bright orange mullet , a top fella. Would recommend Conroys without hesitation
Both polite, friendly, courteous, tidy, careful, considerate, helpful young men exceeded all expectations in providing the service. Amazing. Hugely thankful to them both.
Everything went to plan except the delivery to the UK, which you had no control over. You UK agents were excellent keeping me informed of the progress and were there waiting at the storage unit when I arrived. Checked it off and packed it for me. Brilliant.
I have nothing but the utmost respect for this company. From the packing of my house in Australia to the delivery in New Zealand they have been amazing. I had regular shipping updates throughout the whole journey. I am still unpacking 4 days later and everything is in great condition. They surely looked after my goods and even offered to collect my empty boxes and packaging. I have no hesitation in recommending Conroys to anyone thinking of moving countries.
Dave and team were very pleasant and helpful. They delivered our goods efficently with out fuss. They were very friendly and always helpful. Very fit ,quick and strong, they got got the job done beofre you knew it. Top class company with top class employee team. I recon you cant go wrong with Conroy I am satisified and will definitely use the boys again to relocate again when/if ineed
Warm Regards
Everything was perfect until it came to delivery of the items to my House. Truck arrived for empty, to pickup" crates...rather than deliver them, with the driver stating Oops I read the docket wrong. They hen returned to base, got the crates, but delivere dthem open, with no tops....forgot to get the tops, which then had to be deliverd a week later.
Not a biggy, and eveyone was ALWAYS, polite and professional, but logistocs and delivery perhaps needs looking at to make sure you are not wasting your own time and money..
Thanks
James
Overall my experience with Conroys was excellent.. However, there was one problem . I had told them I likely had Covid and it seems the internal communication broke down. The guys that uplifted from me had thought I wouldn't be in the house, as that was the plan at one stage. They had on their job sheet that I wouldn't be there. Nathan decided I did need to be there as I was sending gear to two different addresses. I said I would stay mostly and obviously wore a mask and was not coughing. The guy that rang me from Napier to confirm pickup knew that I would be at the house. But when the 2 guys pulled up the driver was quite cross that i was there, they hadn't had the message that the plan changed. I felt bad but it wasn't my fault.
Package was picked up on the 6th April. It got delivered to Bluff on 3rd May....I am aware of transport issues at present....I had to make all the calls to find out where my item was.....
Not sure if this time amount is normal.....I was told it would be delivered in 2 weeks...not a big issue.
I haev had to leave the area so have not seen the item yet.
Well organized - delivery within a week.