Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat guys who worked really hard and efficiently with great attitudes from start to finish.
I have been very pleased with Conroy Removal services, especially dealling with thier customer service people (Mandeep), who has been very helpful and accomadating even when our move got disrupted with COVID and we needed help to navigate all the issues with our travel restrictions. When we did fianlly arrive and they delivered our stuff, the delivery team was excellent and we had no concerns about our items and all was delivered in great condition. Would definitely recommend this crew and will definitely use them again if we have to move again.
Super friendly and helpful staff. Unfortunately the packaging on our dining table came loose on one of the corners and got scraped. But other than that great service! Thank you.
Great followup kept me informed
Thanks guys - you did a great job and kept me in the picture! But I think MAF should be more careful when the open our boxes etc!
Prior to our move I requested a site inspection, when I called a couple of days before our move to check on the time the truck would be arriving I asked if the access inspection had been done due to living on the hill with narrow roads this could affect the size of the truck, turning area etc. I was advised Yes by your call centre (Olive). When the truck arrived the driver advised that he could not get the truck in the driveway, clearly no inspection was carried out. We managed to fortuntely find parking space for the truck to park & thus they had to walk with our funiture to the truck. Driver also advised that no pot plants could be taken. We were Not told this. Luckily the 2 men were very kind & managed to make room for them. If we could not have found a parking spot on the road our move could have been held up at a very stressful time as the new owners wanted access once their funds had been deposited. The 2 men were exceptional and we also helped them carry furniture/mattresses etc to the truck, they noted that 3 men usually accompany them being on the hill & we lso had a 2 story house. My rating has been based on the two men who assisted us, and unfortunately not the call centre.
I would have rated you high until we found that the coffee table base was missing . I have on a number of times contacted both Auckland and Wellington both by phone and email with no call back or response except once but no reply from sending the photos of the coffee table base .This has gone on since the 2 nd week of May over a month ago . I will say prior to this the staff were very helpful and the actual pick up and delivery went smoothly . It seems that once delivered is done no one wants to be accountable for missing goods . We only received the glass top
no problems just slow with the boats.
Very Good prompt work. Thanks
fantastic guys who helped me move. worked tirelesly all day.
Great crew of people that was out here the last few days wrapping and packing our stuff for the big move to Ausie. I was very impressed with their friendly service, positive and comforting attitude and particulalry the speed they got it all done with. Will hihgly recommend Conroy to anyone!