Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFaultless
First time I moved with Conroys was great but this time I was a little disappointed. I asked if it were possible to start my move at 10am as I needed to pick the keys up for the new property at 9am and I got a phone call the day before saying they would arrive at 8am, so I said I would try to arrange picking my keys up after work rather than the next day as planned. The next day came and no one showed up at 8am so after waiting half an hour I called them and they said that I asked for 10am because of the keys and that they are coming at 9am now instead even though we discussed the day beforehand that I would get my keys earlier. When the men arrived at the property they were suprised at how little there was to move and one said about taking their time as there was nothing else to do until their afternoon move apart from wash the truck at the yard and he needed the hours. Having already put my furniture in the garage ready to go and not having many items I thought it wouldn't take very long but ended up being 2 hours. I hired a moving company for the heavier items because I didn't want to have to lift it myself being a small female and was tired of shifting houses but seeing how slowly things were going I helped lift my items with one of the men to the truck while the other guy tied things in and at the new address helped lift all of the furniture off with one of the men while the other one untied things and waited in the truck and folded the blankets up. I was charged $305 to move my bed, couch, fridge, washing machine, dryer, 2 shelves, a desk, TV stand, coffee table, 2 bedside draws, some plastic containers with clothing, a few canvas pictures and 2 clotheshorses. Nothing needed to be stacked or arranged in the truck as there was such a small amount to move. The travel time between the addresses is 25 minutes in peak hour and it wasn't a busy time to be on the road. The guys were lovely and very chatty but it just took far too long for such a small amount of items. My first move with Conroys a year ago cost me $238 and that was a 2 bedroom house, with packed boxs, and alot of smaller items that all needed stacking to fit in the truck and I had 2 separate drop off locations. Very different experience this time and very expensive.
The team were on time, friendly, efficient and great to be around. Talked me through the process and asked for clarification when needed to make sure our needs were being met. Would definetly use your services again.
Great crew
Recommend
I sincerely thank all the staff from Conroy Removals from Australia to Aotearoa New Zealand for shifting my boxes to Paihia. Thank you all Janelle Susan ,Tory ,Tracey , Lyn . For those names I have missed thank you.Thank you Glen who picked up my boxes to set them on their journey. In Aotearoa New Zealand many thanks for those who kept me up to date. Many thanks to the driver Folau who drove tirelessly to deliver my boxes safely. I would sincerely recommend Conroy Removals whole heartedly ❤️. They are truly the best of the best.
Kind Regards
Easy to organise. A+ communication. Lovely staff !
Your team was great
Positive Experience
We had a fantastic expereince with Conroy Removals. This started with the visit from Scott who prepared the quote and answered our queries. We were then assigned a move coordinator who answered further queries and kept us updated in advance of arrival times of the movers.
On the day of the move Noline (please thank her for us) arrived right on time to commence the packing of our kitchen (not an enviable task) and quickly got into her work. The packing was very well done and nothing was damaged when we unpacked. The movers then arrived approx 45 mins later and quickly and efficiently got into their work. The whole job was completed within 5 hrs (earlier than anticipated). There was nothing left behind and the work was done with humour and care was taken with our belongings.
The following day the movers arrived on time and quickly started unloading the truck, they were again efficient, pleasant and polite. Ackie, Willie & Ross did a fantastic job (please pass this onto them) and there were alot of laughs along the way. Nothing was too much trouble for these guys and they were a pleasure to have around. We would definately recommend Conroys and we definately got value for money. We will use again in the future.
Thanks so much for the positive experience from beginning to end.
The guys we had were awesome. Lots of laughs and everything went smoothly. Big thanks.
Thoroughly professional from the excellent pre-move communication to the crew who arrived on the day. A faultless service in every respect.