Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersKept us informed were punctual respectful and courteous in both countrues. Cannot fault your compant.
Excellent service from start to finish. From receiving a quote, kept informed throughout the whole operation, completing documentation, handling of my household contents, every consideration handled professionally in a friendly manner. Most impressed with the standard of care the guys on the truck gave in packing my gear. Brilliant & thank you to the whole Team kind regards Carol
Our overall experience with Conroys and our house move was awesome. The online booking process was easy and someone called when they said they would.
On moving day the guys arrived on time, worked effeciently and got our job done in good time. They were both polite and communicated well.
We were very happy with the service received and will be calling Conroys again for our next move. Great value and even better service. Thanks team!
Would give 5 stars if I got a reply from to an online quote. Everything else was great. Thanks Conroy
Awesome service. It took 3 days for my stuff to get from Hamilton to Wellington. No damage to any of my things. Would highly recommend your services.
We've used you in the past several times and the teams have been great. This time it was a mixed bag - one of the guys had a great attitude, got on with things, but took care of our things. The others just wanted to get it over with, it seemed, and took little care - we have ended up with several broken lamps, glass bowls, glasses and we haven't finished unpacking yet. Also, we had labelled furniture and boxes, but many got dumped in the garage, or in the wrong rooms (on different floors, not just the next room!).
I am disappointed. You had someone assess our belongings, so you should have prepped the team better - they were horrifies when they arrived and saw the extent/amount of what they were about to move. That's not great for a customer and have to apologise for having a big family and lots of stuff. We surely paid enough at almost $6k. And at any price, I expect care to be taken.
We're not returning, will not recommend - in fact I'll now do the opposite - unless you can give me a good explanation, and improve your processes and internal communication between assessment and prep of the moving team!
I had a great experience with Conroy. There were no hidden costs, the customer service was fantastic, and all my stuff turned up in less time than expected. I would highly recommend.
Friendly staff, all went well with local move both out and in next day. Good communication with office. Recommended movers and would employ again.
brillant