Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAs far as I can tell (still some boxes to unpack) the delivery arrived with no breakages at all, and no damage to the house moving out or in. And it arrived inn timely fashion. So well done Conroys, Australia and NZ!
Was very efficient with loading and unloading thank you.
Already reccomened you to my brother moving back to NZ from Sydney!
Right from the first phone call everyone has been super helpful, knowledgeable and quick to respond.
Thank you so much for getting our stuff over the ditch safely!
Really fabulous guys ,efficient ,friendly and nothing was to much trouble , would definitely recommend Conroys to friends and family , thanks,Julie
The team from Conroy's were friendly, efficient and handled our move with consideration and care. Local move within Hawkes Bay and we were uplifted and unloaded by lunchtime.
I found Conroys services to be topnotch. I appreciated your attention to detail, prompt service and the friendly, respectful attitude of all of your employees. Nothing was a problem to your moving team and I would happily recommend Conroys to anyone requiring a move. Thankyou all. You have helped make my move much easier.
We can't speak highly enough of your service from start to finish when we shipped our goods from Australia back to New Zealand. We were kept informed all the time concerning the process and thru each step from Pick up to delivery. The furniture was wrapped very well and not a scratch or mark was on anything.
The delivery guys also left us to unpack our boxes and continued on with their deliveries and then called back later and took the empty boxes and plastic for disposal. This was above and beyond what was expected and a real help as my wife was alone to receive and unpack everything.
We would highly recommend Conroys.
The move went smoothly. Most of our boxes etc are now stored in our garage , apart from a few chests of drawers we have moved into our unit or immediate use. . On transfer to garage we did notice ( and noted on paperwork ) that the front of our lounge drawer unit has a " graze " across the front edge where it has been rubbed down to bare wood , also one of the smaller nest tables was not sighted. It might be packed in a box ? Both these items mentioned are now packed away in the garage and we will be unable to investigate further , until we move the job lot into our next house ( which we hope to find in the coming months ) and can assess all the contents.
Thank You for a great service
Overall we were satisfied with our move with Conroys. The areas that let them down were:
The delivery in Wellington - the guys were friendly but they were pretty rough on our gear.
We had a numbered lock put on our container for security purposes (due to have gear go missing in past moves) on arrival at destination the lock had already been removed. When i queried this I was told it was removed in the yard so a trolly could be put in with our load. The correct procedure is to open the container in front of the customer. So was pretty disappointed.
To date we have noticed a sack barrow missing from our move, but have not had a reply to our email regarding this.
Conroys were great at accommodating our move at short notice and we were really happy with the initial service and contact in the nelson office.
Communication was excellent from the moment I engaged with Nathan, everyone kept me up to date with progress so there were no surprises. The team of movers were very efficent and friendly. Definetly recommend.