Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy whole experience with Conroy’s was excellent from packing and storing to delivery once I had a new place to move to. Everyone was friendly and professional and reasonably priced. Thanks for your service.
When I booked my move the email confirmation said I would be contacted the day prior to confirm the booked time, this did not happen. I made a call to follow up myself to be told they could not give me a confirmed time. I then received a call the day of to say they would be there at lunch time (12pm) however didn't turn up until 2pm.
The removal team also damaged my belongings. When they arrived at the new property a desk had been snapped off its metal legs and hit my fridge during the transportation putting a large gouge on the right hand side of the fridge. I paid for insurance and would like someone to contact me to discuss how this can be retified.
Though the above wasn't the best first experience using Conroys, I do give credit to the team who worked in the rain and got the job done in a timely manner.
I did send an email via Brooke asking her to pass on my thanks for the seamless job carried out from quote to completion. It is hard to get really good service commercially these days and was very pleased to say Conroy's provided brilliant service.
The Nelson team were super helpful and friendly.
A couple of things eg lamp and shade plus a glass and the fold down couch - won't stay upright now etc.... were broken. Disappointing.
Plus being told time of truck arriving both ends was very last minute, be good to have more notice.
Fantastic service. Movers at both ends were prompt, reliable, friendly and careful with our furniture. Well priced and I will definitely recommend Conroy to others.
The staff in Nelson were amazing, the office staff in Wellington (other than the receptionist and Jack - when I could get a hold of him) are disgusting. You have lost most of my items. Damaged most of the rest of not totally broken them. Your delivery staff were late, totally abused my trust, I am utterly disgustied with your "service". I will NOT be using you again!!! Plus I will also be advising anyone and everyone NOT to use you!!!!! I am already going through a painful separation and this is just the final straw. Your apathy is disgusting
The whole experience from beginning to end has been outstanding!