Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersYour teams in both Napier and Queenstown did a fantastic job helping us move. They were very courtious and worked very hard. Thank you for great service.
The moving team and experience I had with Conroys was superb. The team of 3 were friendly, polite, on time, well organised and careful with everything. They asked where each item needed t ogo when un-packing, and nothing was too much trouble. It was easy, no stress and very smooth and profess. The price quoted was exactly what I was charged. Thanks so much team, I really appreciate your help!
Cowboys, dropped our dryer because the delivery guys did not follow basic health and safety by putting mats down on a wet tile floor when offloading in heavy rain. One of the guys slipped, and broke our dryer. Put in a claim for this but was told it was an accident and Conroys will not accept liability. Did not even get an apology.
Boxes were packed comically bad, there were no boxes for hanging clothes items, instead they were just dumped into boxes resulting in everything needing to be re-washed/ironed after delivery. Boxes badly labeled etc ..
Glad its over, will never recommend you guys to anybody.
Team did great job. Hard work lifting and I have seen wear and tear on bodies in farming and forestry. Some options you might have considered. Reducing strain and fatague enables better endurance and recovery
https://www.youtube.com/watch?v=ec9v6zp3uYk
Amazon.co.uk : furniture lifting straps
Very good service except for a siglth hickup during packing. The guys who did the packing did not finish the job but advised they will come in the next day bt did nt show up. The movers had to move the items to the warehouse to be packed there.
Awesome customer service, quick turn around for getting a quote , would recomend to anyone. Quick delivery too.
The men assigned were brilliant. Very hard working, efficient and with remarkable positive attitudes in the face of some challenging access issues.
I had a great experience with Conroy removals. They moved our home furniture from Auckland to Wanaka. Uplift and Drop off were easy and the team were great. I would definitely reccomend.
The guys on the day were very polite & efficient, but they used the same outdoor trolleys, indoors which put muddy track marks on the freshly cleaned carpet. After they left we also discovered the 3 mattresses, a bed base & 2x cow hide rugs were very wet & our custom upholstered bed base had a rub/tear from the strapping. I gave that feedback to the person who did a follow up call & received an email a couple days later to say our insurance type didnt cover it. We are dissappointed in how you have handled this, we didn't raise it as an insurance issue, we thought you would care that not only did you deliver 3x wet bed, but you didn't tell us so we only discovered them when we went to make the beds a few hours later. We had also been assured when we got the quote that you would wrap the furniture in blankets for the move, but this didn't happen & lead to the bed base being rubbed down through the fabric. We fail to see how this is an insurance issue, rather than a service issue. And at no point has anyone acknowledged that it's a shame that things got wet & damaged.