Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAlready shared our experience with you on social media pages for kiwis returning home or to Australia where everyone gets advise on moving etc. Conroys is a popular choice on those pages and that's why we chose Conroys. From the first phone call to the lovely Josephine (who I've found out has retired (she was amazing) to the great Rhonda who replaced her, to the nice kiwi guy who wrapped and packed all our stuff(another dedicated employee) to the guys who picked up the goods, the consistent updates from Mandeep, to the efficient people who unloaded our goods when they arrived to our new home. Couldn't fault ANYTHING! Absolutely the best service from any company we've received. We were advised it could take 2 months for our goods arrive, was a nice surprise it arrived 5 weeks later. Custom clearance went smoothly because the man who packed our stuff was thorough and advised what needed cleaning before he wrapped it. I hope the big bosses from the top acknowledges their employees because they have a lot of people to be grateful for to help make their business the way it is. Would definitely use Conroys again if we had too!
Overall Conroys and their Team are very helpful and polite. Our move from our home in Napier (then our furniture into storage), then from storage to the new property very informative. Contacting Operations at Conroys Napier, very helpful, and thank you to Karl, keeping us informed in regards to the time of our container being delivered etc.
As well as that my Son moving from Auckland back to Napier, once again great service and communication at that end too. So keep up the great Customer service, and a very valued and essential Team at Conroys. Thank you to Napier Team and Auckland.
Nothing was too much trouble - a pleasure to deal with from start to finish. Will definietly use Conroy's for our next move.
Absolutely delighted with the service from the Conroy Team. From the first interaction, to the on-site visit and quotation to the communication from the Operations Team.
The removal men were brilliant and nothing was too much trouble - an absolute delight to work with. Will definitely use the Conroy team again and highly recommend them.
Went over & above considering all that had to be done
My only comment concerns cost. $1,500 seems a lot for a simple move of only a small amount of possessions. Given it was so simple it would have been nice to have someone come back and say offer a 10% discount.
Fantastic service, thanks Team!!
Unfortunately missed packing kitchen under stink cupboard and also laundry under sink cupboard. Also left a wooden blanket box in a large bedroom cupboard.