Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI had a 40ft container load ready to transport from California in March 2021. After experiencing a huge backload of delivering 40ft containers from California, my container was finally unloaded in Napier on July 10, 2022 (16 months!).
Conroy's Napier staff, especially Susan West and her gang, were wonderful to work with. Susan continually kept me updated with the delivery and inspection process and her gang did a great job with the speedy inspection and delivery processes.
I would certainly recommend Conroy's logistics abilities.
Thank you for the excellent service leaving Lifestyle Close, Waterfront West 4113 Australia to receiving in Abbott Street, Gisborne, 4010 NZ without dealing with Gary from Conroys who made the transition without a hitch we love to say thank you till next time Sonny Whaitiri and Rebecca Tamatea
Great service, prompt communication, my furniture arrived without incident, not even a scratch. Thank you Conroy
Another excellent experience!
Had an issue with booking online but was sorted after a phone call.
Please have the drivers make a 30 min call. I requested one but it came at 5 mins to arrival. Thank you for waiting though.
Movers were both excellent in both Auckland for uplift and Taupo for Delivery. Everything packed up really well, and delivered very quickly. Thank you to both teams absolutely fab!
I have used your service twice now and so has my daughter and each time you are friendly, efficient and the service is always great. I love your company. From initial booking to the pick up and delivery! Great company.
Still not got my stuff.
The physical uplift & delivery were superb - fantastic team of guys at both ends - highly recommended and please could you pass on our thanks!
However a serious issue in your estimating & quoting process needs addressing - the estimate provided (3 bedroom apartment with double garage) was $3,800 and the first quotation after a visit amounted to $4,607 (a 21% increase on the estimate!) and after a conversation with Nathan, the quotation was reduced to $4,201 (a more reasonable 10.6% increase compared to the estimate). I would consider a 5% adjustment reasonable and anything more than that needs justification on the basis of excess furniture & effects, large difficult items such as spa baths or other - none of which were applicable in our case.