Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI would have rated you high until we found that the coffee table base was missing . I have on a number of times contacted both Auckland and Wellington both by phone and email with no call back or response except once but no reply from sending the photos of the coffee table base .This has gone on since the 2 nd week of May over a month ago . I will say prior to this the staff were very helpful and the actual pick up and delivery went smoothly . It seems that once delivered is done no one wants to be accountable for missing goods . We only received the glass top
no problems just slow with the boats.
Very Good prompt work. Thanks
fantastic guys who helped me move. worked tirelesly all day.
The office team were friendly and professional.
The local move team were friendly respectful and very capable . They took care of my possessions and were a pleasure to work with. At my new home they effortlessly placed my furniture and erected the beds.
Going forward I would definitely use the full Monty service again with Conroys Napier.
Promp, fast delivery. A lot of care taken to pack items to prevent damage. Highly recommend.
I was regularly kept updated on the arrival of my goods and the two delivery guys were friendly and efficient. I would definitely use Conroys again if needed.
Prior to our move I requested a site inspection, when I called a couple of days before our move to check on the time the truck would be arriving I asked if the access inspection had been done due to living on the hill with narrow roads this could affect the size of the truck, turning area etc. I was advised Yes by your call centre (Olive). When the truck arrived the driver advised that he could not get the truck in the driveway, clearly no inspection was carried out. We managed to fortuntely find parking space for the truck to park & thus they had to walk with our funiture to the truck. Driver also advised that no pot plants could be taken. We were Not told this. Luckily the 2 men were very kind & managed to make room for them. If we could not have found a parking spot on the road our move could have been held up at a very stressful time as the new owners wanted access once their funds had been deposited. The 2 men were exceptional and we also helped them carry furniture/mattresses etc to the truck, they noted that 3 men usually accompany them being on the hill & we lso had a 2 story house. My rating has been based on the two men who assisted us, and unfortunately not the call centre.