Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe were very pleased with the total move both pick up from Tairua to our delivery in Kaiapoi. We would use Conroy Removals again based on our experience.
Absolutely great experience. I couldn't have asked for better movers!
I am so happy to be given this opportunity to provide feedback. My furniture/boxes arrived last Friday and wow, everything was in excellent condition. I had packed the things myself, and not very well, however everything arrived looking perfect, including my late mothers teaset! The communication was excellent and I found the pick up and drop off timely. When I was after a quote I thought (probably unrealistically), ooh, that's a bit more than I thought it would be. Honestly, worth every cent, I would highly recommend this company and definite will use them again if need anything moved.
I have written to your sales rep (Brooke) outlining my issues. Please contact me directly if you want to hear the complete story but goods left behind twice, poor customer service, not meeting deadlines, no follow up or communication, badly packed on delivery, goods now missing etc.Please contact DIANA 0273582107
Great fast and friendly service, from everyone in the office to the movers that came to the house. Would highly recommend.
Excellent service from Lionel and his buddy
Very good customer service, my questions and concerns were answered clearly by friendly staff and when I left a phone message I was contacted back very quickly. Great communication from the pick up team in Wellington and the same from the Christchurch team arranging delivery to my sons new home. No items were damaged. Thank you very much .
We shifted from Christchurch to Westport with Conroys, They were great every step of the way, from initial scope of work to delivery. The packing girls were very through & knew their job. We didn't get 1 breakage on any of our items, including 2 motorbikes. Friendly, proffessional & efficient. We took out insurance, but using this move as a standard, I honestly don't think I'd bother again, not needed, that's how good they were for us.
Unfortunately the team didn't turn up til 9.30am and I needed to be out of the house by midday. Only 2 turned up for a four bedroom house move. Had to ask for more help. Good lads but shame about the smashed washing machine. big shout out to Paul who did most of the packing. Awesome job. Jeff also did a good job of the kitchen. Overall a good move experience. Thanks.
Hi,
The quotation process and booking via Vanessa was great. She was easy to get hold of and very helpful. Your pickup crew were helpful and courteous.
The delivery experience wasn't as good. Your local ops team in Wellington never called to say when the goods would be delivered and the guys who dropped off the goods scratched the floors when the moved the chest of drawers in.
Overall, the service was good but some areas to improve.