Customer Reviews

great help and shifted all our belongings without any fuss. Would use these guys again.  :)

Communication was good and boxes were delivered as per requested. Several communications were received in the days prior to delivery and estimated time of delivery was accurate.

Our pick up had not been scheduled and was rushed, sloppy and unpleasant as a result. The moving crew arrived 5 hours late, tired and fully unprepared for the scale of our move. While I believe this is a result of poor management and scheduling, it was not cool to have our movers come in very late and immediately begin complaining about the volume of our belongings, having too much to do, and accusing us of doing "a bad job packing". This was neither fair nor accurate. Instructions were not followed, a number of items not intended to be moved were moved, others that should have been were not. Over the 4 days Conroy had our possessions before delivery, they changed the agreed storage and delivery plans without communication. I was told they would be delivered out of Auckland, and when I called Auckland operators to confirm I was told my belongings were in Napier and scheduled to be delivered at a later time than expected. They arrived even later than that. Upon unpacking we've discovered items missing, things that should have been moved together like the legs and brackets of a desk were clearly thrown in the truck at random and there are bits missing as a result. While we accept the owner moves at their own risk, we do not accept the level of carelessness and poor communication that lead to these issues.

Moving with Conroy significantly added to the stress of relocating and for the price of the move and the scale of the brand I would have expected much better.