Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAsked about refund as I didn't use the full alottoed space for the first part of our move. No response from your customer service or anyone. So I esentially overpaid for the move. I would certainly be open to resolving this issue though, and would very much appreciate communicaiton about my querrey. I was dealing with Sally Sok. Sent multiple emails. No response. Other than overpaying, and not hearing back from you guys, the movers themselves were good and professional.
All shifters worked well together, especially in Wellington. Very pleasant, polite and hard working lads.
If it wasn't for Christine, I don't think this move would have gone ahead as we had no communication at all from the person allocated to our move. Monday morning of the move and we still had no idea what was going on. In the end a sub contractor moved us on the instructions from Conroy.
I don't know how much control you had over our shipment being off-loaded in Wellington and trucked to Christchurch-I am assuming that was determined on the UK side of things. We were able to track our ship and she docked at Lyttelton on 15th July which would have been a much better off-loading point as it is so close, frustratingly, to our house and would have meant that we could have our belongings so much sooner. However, I was pleased and grateful at how quickly you managed to truck the shipment down to us once it had left quarantine.
On-going communication was excellent. I commend Mandeep Brar on their patience and quick responses.
Setting up the move of furniture and a painting from Wgtn to Chch was very smooth and I thought very well priced, and Tony, who delievered our furnituire to us, was lovely. Most importantly, the painting being delivered (canvas stretched on a frame) was very precious to me, not in value so much as it was my late father's favourite painting, which I have always loved, and which was gifted to me. Conroy was aware of this. My painting was so very very well wrapped and protected and was delivered in perfect condition. For this reason alone I would rate their service as excellent, but everything else was very well done as well. I would definately recommend and reuse.
Great service. Very efficient.
I was kept informed of the progress of my removal by email and I called the Wellington branch to inform them of some access difficulty at my end and was told someone would be in touch to discuss further
However the delivery arrived unexpectedly with no prior warning ( although I was called by an unknown Auckland number, no message left for me and no answer when I called back,just a voicemail for a person,not for Conroys as such
The guys who actually made the delivery were great- friendly helpful and professional
Organized, friendly, on time, efficient, what more could you ask for?
Customer Service was excellent. All of the Staff involved in my Shipment were very supportive and helpful. A Credit to the Company.
Excellent from booking to delivery, good communication, friendly team and a great service loading everything into the truck and unlaoding in to our storage facility. They managed to get everyhting in which we doubted but we need not have had any any worries as they clearly have experience and knowledge.
Absolutely AMAZING service from start to finish! We were kept fully informed through the whole process and there were no "hidden surprises". Highly recommend.