Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat
Great comms prior to the move and team were super friendly and helpful on the day.
Great work
Great work by the two men, packed quickly and well. Thanks for making our move so smooth!!
Efficient
Prompt, courteous and efficiient. Totally satisfied.
Incredible
Kane and Chris were absolutely incredible! They were efficient and careful with our stuff, best money spent!
Excellent
The three guys did an excellent job with the move. They were friendly, informative and easygoing. Give a big thanks to them again from our side as we know that this was not an easy move.
HI there, My experience was half very good and half not so good sadly. I wasn't sure what rating number to give because I didn't want the very good side to get disspointed. Firstly, your staff were all very very nice guys. Very friendly and chatty and I felt very comfortable with them. However.....
The guys that packed in Auckland were quite rough. They seemed to be such a hurry to pack the truck that they were shoving everything on top of everything to get it down to the truck. This may have also been because they couldn't back right up to the garage but this should not have been an excuse. My coffee table has gouges out of it and my son's computer desk has a scratch on it. A photo frame was broken but I probably should have wrapped that. I was told that the TVs would be wrapped in bubble wrap but they said they were going to just put blankets on it. Lucky I had a heap of bubble wrap so did that myself for the expensive one before they put the blankets around it. They were very careful with it though I must point out. I haven't unpacked everything yet so still going through boxes.
There were a different crew in New Plymouth and they were the opposite. So gentle (apart from a wee hole in the garage wall from the treadmill). Always talking to each other about how best to put things in without scratching the walls or door frames. So lovely.
I'm not sure what happens with the coffee table and desk. The coffee table was not perfect to start with but it was quite Character looking. Now there are about 3 gouges.
Look forward to hearing from you.
Appreciated.
I found the guys from Conroy a pleasure to deal with such a friendly bunch honestly took the stress out of the whole moving process did there job perfectly took care of our furniture packing and unpacking the truck much appreciated thanks guys definitely will be using them for our future moves.
I was happy with the pricing and your removal and delivery staff. They are friendly. However it was annoying that a few of my stuff were damaged and I only found out when I unpacked. One of the armchair legs is loose and cannot be screwed back properly. The plates flap on my bbq was damaged. The bicycle handles were not returned to its original condition. Some plant branches were broken and garden ornaments broken. Though they were insured, how do you claim for each stuff as there is a $250 access on any individual items and another $250 access if not professionally packed. So it's very difficult to make any claims as the claims threshold is too high. On hindsight I shouldn't have insured as the money saved on insurance would have been enough to compensate for these damages.