Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWould give 5 stars if I got a reply from to an online quote. Everything else was great. Thanks Conroy
Awesome service. It took 3 days for my stuff to get from Hamilton to Wellington. No damage to any of my things. Would highly recommend your services.
We've used you in the past several times and the teams have been great. This time it was a mixed bag - one of the guys had a great attitude, got on with things, but took care of our things. The others just wanted to get it over with, it seemed, and took little care - we have ended up with several broken lamps, glass bowls, glasses and we haven't finished unpacking yet. Also, we had labelled furniture and boxes, but many got dumped in the garage, or in the wrong rooms (on different floors, not just the next room!).
I am disappointed. You had someone assess our belongings, so you should have prepped the team better - they were horrifies when they arrived and saw the extent/amount of what they were about to move. That's not great for a customer and have to apologise for having a big family and lots of stuff. We surely paid enough at almost $6k. And at any price, I expect care to be taken.
We're not returning, will not recommend - in fact I'll now do the opposite - unless you can give me a good explanation, and improve your processes and internal communication between assessment and prep of the moving team!
I had a great experience with Conroy. There were no hidden costs, the customer service was fantastic, and all my stuff turned up in less time than expected. I would highly recommend.
Friendly staff, all went well with local move both out and in next day. Good communication with office. Recommended movers and would employ again.
The removal all went smoothgly - very pleased.
From start to finish, everything when fantastic, dropping goods in Christchurch, the staff where very helpful, help with all the paperwork, and keeping me informed of progress, (price was acceptable) then picking up from there agent in Perth ( who stored for extra 4weeks) no charge, on picking up found my goods had now been double wrapped, every thing was ready and found no damage, must say it’s some of the best service I’ve ever had, thanks.
The staff of Conroy Removals did an excellent job with our international move. Lynn was very clear and helpful with all of our communications and let me know exactly what to do every step of the way! She was reassuring and answered all of my questions promptly and with professionalism. Ed and Loke were our delivery guys and they were fantastic as well! They called days in advance, they confirmed our address and showed up on-time. They remained professional and friendly throughout the unloading process and were very respectful of our home. They worked hard, we really appreciate them! We highly recommend Conroy Removals and will be using their services for all future moves.
~Melissa and James Zaros
What an awesome experience -the team of 3 Conroys men that helped us move house were fantastic. They made the experience fun, stress free and easy. Their ongoing tips and advice through the day kept us reassured and at ease through what would normally be a possibly stressful experince. They were polite, respectful and humourous - an absolute pleasure to work with and we would highly recommend using Conroys in the future.
Our overall experience with Conroys and our house move was awesome. The online booking process was easy and someone called when they said they would.
On moving day the guys arrived on time, worked effeciently and got our job done in good time. They were both polite and communicated well.
We were very happy with the service received and will be calling Conroys again for our next move. Great value and even better service. Thanks team!