Customer Reviews

Conroy have been absolutely amazing to deal with, each person, from Scott at the start, then Rachel (who always answered all of my questions, very promptly as well), the moving team that uplifted all of our house hold, to the team who all unpacked at our new home in Christchurch. Everyone was fantastic and friendly to deal with. Also to Katie with regards to our stuff in storeage. 

We received our shipment from the UK after 5 months travelling. We were kept informed throughout and we are very happy with this service. Our goods were delivered on Monday by really friendly and helpful men and our requests were followed to the letter and with a smile. All the shipments in good order and as we expected. Thank you for this fantastic service and we hope to use you again when we finalise our house purchase. An exemplary company top to bottom.

Overall it was a great experience. We shifted our moving dates last minute and Conroy was very accomodating. Communication was great throughout and services kept to time.  

The only feedback is in regards to the packing services - things were not packed very carefully. For example, wineglasses individually wrapped, but books were stacked on top with a lot of them smashing as a result. No fragile notes on boxes with fragile items. The labelling on boxes also quite confusing and difficult to know what was in them. We've used Conroy before and the packing previously was absolutely fantastic so we were a bit disappointed with the service level this time around.

Overall, my experience with Conroy's was very good, from the initial quoting process through to the cheerful duo that came to pick up my boxes after a very long day. The only thing was they were running very behind their estimated arrival time, and I had some trouble finding out what was happening their end. Luckily, it didn't create a problem for me, as it was only a few boxes. Otherwise, communication has been excellent, with several emails updating me on my shipment's progress. which has arrived safely in Melbourne. They were very competitive in their pricing, and I would use them again if needed.

Personal, friendly efficient service - staff going above and beyond what was expected. Great experience for us as clients all round.